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The Week in Copiers Five Years Ago

The Week in Copiers Five Years Ago

Second Week of December 2015

Today was just one of those days where I couldn't move anything forward.  Thus I took a trip back in time 5 years ago this week.  That was the time when we all thought Toshiba Tec was toast, we witnessed the complete failure of Sharp and then the million page test massacre that Samsung put one of their MFP's through.  That one million page test was equivalent to 120 trees.

Enjoy all of these awesome copier threads from 5 years ago this week!



Who Would be a Viable Buyer for Toshiba Tec

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In a recent article in The Japan Times, the article mentioned that a source had stated that Toshiba "may" be willing to sell Toshiba Tec. Toshiba Tec is the business unit that markets their imaging products as well as other products. Cast your vote, I'm casting mine now!

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Konica Minolta's JT Suite 6 takes new modular approach to print automation

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Konica Minolta South Africa, a division of Bidvest Office, has announced the local availability of the new JT Suite 6, a more flexible, modular version of the successful JT software suite. As a powerful but easy-to-use solution for in-house print facilities and smaller commercial printers, the JT Suite 6 provides essential functionality, minimising costs and maximising return on investment. When it comes to print production, today's customers expect faster turnaround times and same-day deliver

Astro-Dynamic Print Services Eyes Continued Growth with the Help of Canon Solutions America

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printing, and mailing services, Astro-Dynamic is recognized throughout the greater Philadelphia region as one of the leading-edge commercial printers and print service providers. Astro-Dynamic's most recent acquisition of the imagePRESS C700 has proven to be a seamless fit to the company's thriving operation and existing digital print fleet that includes two full-color high speed Canon imagePRESS digital presses. Combined, these presses offer 140 pages per minute (ppm) of output on even heavy
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Konica Minolta South Africa targets small and mid-sized offices with cost efficient yet versatile bizhub MFPs

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features include: * Low energy consumption; * Use of recycled materials in the manufacturing of the machine; and * Energy Star and EPEAT certifications. "With these new product launches, Konica Minolta continues its legacy of developing great efficient and energy saving multi-functional products with a special focus on mobile printing – products that offer a new level of efficiency and flexibility," says Greg Griffith, product manager: business solutions at Konica Minolta South Africa. "Konica
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Konica Minolta Relying on Pioneers.io to Further Drive Collaboration With Business & Productivity Start-ups

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document processes as well as digital production printing solutions, the company excels in services-led business consulting, implementation and management and provides a range of world-leading printing systems and solutions. In this context, Konica Minolta's Optimized Print Services concept (OPS) combines consultancy, hardware, software implementation and operation in order to enhance business process efficiency and cost-effectiveness. To support customers optimally with powerful and sustainable
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Konica Minolta Business Solutions Europe selects LOGICnow to support the delivery of Managed IT Services

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LOGICnow’s MAXfocus technology identified as the platform to power Konica Minolta’s pan-European Managed IT Services growth strategy EDINBURGH – 08 December, 2015 – Konica Minolta has selected LOGICnow to support further growth in its managed IT services offering. Konica Minolta has been working with LOGICnow in Europe for the last two years, deploying LOGICnow’s MAXfocus Remote Monitoring Management (RMM) platform across more than 20 countries to underpin its Managed Print Services (MPS
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Konica Minolta Business Solutions Europe selects LOGICnow to support Managed IT Services

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Konica Minolta Business Solutions Europe selects LOGICnow to support Managed IT Services Tuesday, December 08, 2015 LOGICnow’s MAXfocus technology identified as the platform to power Konica Minolta’s pan-European Managed IT Services growth strategy EDINBURGH– Konica Minolta has selected LOGICnow to support further growth in its managed IT services offering. Konica Minolta has been working with LOGICnow in Europe for the last two years, deploying LOGICnow’s MAXfocus Remote Monitoring Management
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We all thought Sharp Corp would be next to drop, but Toshiba Tec may be sold first

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Just ran across this today in my google alerts. Check this statement out by the Japan Times, "Toshiba Corp., which is embroiled in an accounting scandal, is considering selling its listed office equipment subsidiary Toshiba Tec Corp. as part of efforts to streamline its diversified businesses, sources said Monday." I'm sure we can have a lot of fun with this one also, who would be a viable buyer? Could this really happen? Would they sell to Samsung? Here's the link...http://www.japantimes.co.jp
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Kyocera intensifies its Managed Print Solutions service

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Kyocera Document Solutions, one of the world’s leading document solutions and document management companies, has been active in the Managed Print Solutions (MPS) and Managed Document Solitions (MDS) markets for a number of years now, but has ramped-up its efforts of late – including consumer television campaigns throughout the Canadian market. The company traditionally works in partnership with re-sellers and service partners to provide expertise and day-to-day management of their printing
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Lead for Two Production Print/Copier/Scanners in New Hampshire

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PUBLIC NOTICE: INVITATION TO BID The State of New Hampshire Department of Transportation is soliciting bids for the Lease of (1) “Production“ Monochrome Printer/Scanner/Copier and (1) Color Printer/Scanner/Copier, both with Full Service Maintenance Agreements. Specifications and bid forms may be obtained at: http://admin.state.nh.us/p urchasing/bids_ posteddte.asp , Bid# NHDOT Graphics 14-01 and NHDOT Graphics 14-02. All bids must be submitted to the Department of Transportation, Bureau of
BLOG POST

To Ricoh "What I Want for Christmas" 2015

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really cool apps for the copiers! These could make me oddles and oodles of money! I have a lot of fun with this every year, and hope you did also, please respond with your Christmas list to Ricoh or any other manufacturer. Usually the best ideas comes from P4P'ers (Print4Pay Hotel members). Below are the links for the past blog! Enjoy -=Good Selling=- To Ricoh "What I Want for Christmas" 2014 To Ricoh "What I Want for Christmas" 2013 To Ricoh "What I Want for Christmas" 2011 To Ricoh "What I
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Spicers and Xerox in MPS deal

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The Spicers-Office Team Group (SPOT) has signed a long-term partnership agreement with Xerox to become an authorised Document Technology Partner. SPOT will now be a reseller of Xerox’s channel-managed print service offering for the SMB market. Spicers is already a Xerox supplies partner in the UK and will continue to focus on developing and growing its business, but now with the additional benefit of providing its dealer partners with the ability to sell Managed Print Services (MPS). “Over the
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Ricoh Australia creates a smarter workplace using its

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setting for every work activity. Most importantly, it is underpinned by Ricoh’s own technology that facilitates smarter working, from interactive whiteboards and projectors to unified communications systems. Alan Burt, CTO, Ricoh Australia, said, “Ricoh has always enabled customers to share and collaborate around information. As customers and work styles have changed, we are matching those changes to support the way work gets done. “For example, mobility has made it possible to work remotely
BLOG POST

Tweleve Days of Christmas "What my Copier Company Offered to Me"

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I first wrote this blog about seven years ago, thus I've changed it up a bit to be relevant. When writing this, I asked for the wife for some input, she obliged and helped me out with a few of these. Selling isn't easy, especially this time of the year. On the Firstday of Christmas, my Copier Company gave to me : One new copier lease to sign now On theSecond day of Christmas, my Copier Company gave to me: Two in person visits to buy it now and one new copier lease to sign now On theThird day of
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Re: We all thought Sharp Corp would be next to drop, but Toshiba Tec may be sold first

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The sources for this story are not named nor any details confirmed by Toshiba Corp. Toshiba Corp could request Toshiba Tec (an independent subsidiary company) to buy controlling interest in its shares. The copier division is doing OK but Toshiba Tec probably made a mistake in overpaying for the IBM Point of Sale division a few years ago. This forced a big write down and loss on overstated assets for the last six month accounting period. Toshiba Tec has never been involved with the accounting
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Xerox Survey: Consumers Want Tech Brands to Play Wider Role in their Lives

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://simplifywork.blogs.xerox.com , http://www.facebook.com/XeroxCorp , http://www.youtube.com/XeroxCorp . Xerox ® and Xerox and Design ® are trademarks of Xerox in the United States and/or other countries. Contacts Xerox Kevin Lightfoot, +1-214-841-8191 kevin.lightfoot@xerox.com or Xerox Europe Robert Corbishley, +44 (0) 1895 843239 robert.corbishley@xerox.com
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SCC wins major Managed Print Services contract with Devon County Council

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the award: "Organisations are realising the value of managed print in driving down cost, waste, and risk. With the growing technical, complex nature of managed print, finding quality, service excellence, and a trusted partner is essential. "In the case of Devon County Council , SCC had to solve the main challenges around managing a multi-vendor fleet of MFD's and printers, requiring pedigree, local national capability, and a strong overall MPS business." This latest MPS win is the latest in a
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Print Audit® Launches Embedded Application for HP OXP-Enabled MFPs

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Print Audit® Launches Embedded Application for HP OXP-Enabled MFPs December 10, 2015 Calgary, AB - December 10, 2015 - Print Audit® is pleased to announce the release of Print Audit Embedded for HP version 1.0. This release is compatible with HP OXP (Open Extensibility Platform) equipped multifunctional products (MFPs). Print Audit Embedded is a comprehensive print governance and print management solution that brings a variety of print cost saving capabilities to HP customers. Print Audit
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Vya Boosts Productivity and Color Capabilities with Two New Xerox Presses

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Integrated marketing resource management company, Vya, has acquired two new Xerox presses that deliver faster print speeds, greater availability and expanded color capabilities to better meet their client needs. The two new presses – a Xerox iGen 5 and a Xerox Color 1000i Press – were installed in November, replacing two Xerox iGen3 presses. “At Vya we help our clients take a data-driven approach to their marketing,” said Jay Brokamp, Chief Executive Officer, Vya. “The iGen 5 enables variable
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Lead for Three Color Copiers in California

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The Orange County Employees Retirement System (OCERS) is soliciting proposals for three digital printer/copier/scanner machines with a 36 month lease for each copier which will include maintenance services. Deadline is 1/22/2016. Click here to read the RFP.
COMMENT

Re: Samsung Copier Million Page Test "A Tree Massacre"

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Art, I think Samsung needed to do this test to shut the mouths of the critics. Now anyone who wonders or asks if the Samsungs are reliable will get a link to this test. My Service guys tell me that the Samsungs have been working well! And the new MX series with the Android (OS) Tablet has been very cool. That wish list item that you asked Ricoh for has already been delivered by Samsung! I have just worked with a 3rd party tech company to get the first non-Samsung Android App ported to the

Re: We all thought Sharp Corp would be next to drop, but Toshiba Tec may be sold first

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saw that, secret sources right. We'll see, Toshiba may need the cash rather that let Toshiba Tec on their own. But, we've seen crazier things right.
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COMPUTERWORLD NAMES BALAJI RANGASWAMY AND BOB LAMENDOLA PREMIER 100 TECHNOLOGY LEADERS

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office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and
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First on Colour installs a Ricoh Pro C7110x

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First on Colour installs a Ricoh Pro CALGARY, AB—In March, First on Colour completed the installation of a Ricoh Pro C7110x. The C7110x was chosen because it supports oversize media of 27” through the LCT or bypass tray and feeds stacks of special media. The 13” x 27.5” maximum sheet size has also opened up First on Colour to the short run brochure market. read more here
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More than 80% of hospitals report opportunities to integrate workflows to meet accountable care goals

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Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com . *IDC InfoBrief commissioned by Ricoh, Information Mobility at Hospitals Drives Accountable and Quality Care, July 2015 . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015
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Altec's doc-linkTM , the Exclusively Endorsed Document Management and Workflow Solution, Experiences Record Annual Sales Growth with Sage

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Laguna Hills, CA (PRWEB) December 15, 2015 Altec Products, Inc., a leader in enterprise document management and workflow solutions, announced today explosive year-over-year growth for Sage’s fiscal year ending September 30, 2015, resulting in record sales growth for the partnership. Altec’s doc-link is the exclusive Endorsed document management product for Sage 100, Sage 300 and Sage 500. The company attributes its success to strong reseller relationships and the increasing demand from
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Stratasys 3D Printing Solutions Integral to Launch New Light-Weight, Solar Powered 'e-floater' Electric Scooter

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printing technologies was also based on the capability to combine different materials in one print, which enabled the prototype versions to comprise both soft and hard materials. This saw the team produce soft components such as the tail- and front lights, wheels and grips on the PolyJet-based Objet500 Connex3 Color Multi-material 3D Printer , while the super-tough components were 3D printed using the mechanically-strong and UV stable, FDM-based, ASA material on the Stratasys Fortus 450 3D Production
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Xante Announces New Digital Printing System Ilumina HWC with Polyester Plates PlateMaker 7

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XANTE is pleased to announce that it has added the functionality to its reknown CTP technology PlateMaker 7 to the digital printing system Xante Ilumina HWC. This added functionality offers process free CTP capabitilities so Users can print the versatile Myriad 2 polyester plates. These plate making capabilities are contained entirely inside of the Adobe Postscript ILUMINA Heavyweight Champion Digital Print System, and produce higher quality offset printing plates by eliminating background
MEMBER

REPLY

Re: Uniflow vs. Equitrac

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with 3rd party software, you have one more company to work with for maintenance and support which can be a burden. That being said, UniFLOW (or uniBROW as we call it here) is absolutely brutal in my opinion. It's so freaking expensive and nobody at Canon seems to be able to support it. A much more cost-efficient alternative is to use PaperCut or AA-Print. AA-Print is a serverless follow-me printing solution exclusively for Canon iR ADVANCE devices. Although you need a license per copier, each
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2016 Top 100 Summit Location and Dates Announced

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2016 Top 100 Summit Location and Dates Announced December 8, 2015 Calgary, AB - December 8, 2015 - Due to the overwhelmingly positive feedback received about the original Top 100 Summit, Print Audit® is proud to announce that a 2016 event is now confirmed. The original Top 100 Summit brought the brightest minds of the imaging industry together to help build the business model of the future for office equipment dealers. The 2016 Top 100 Summit will take place on September 7th to 10th of 2016
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Tameran Graphic Systems Expands its Portfolio of Large Format Paper Folders with Six New Models

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, technical documents printed on almost any wide format xerographic or ink jet printer. The expanded selection of Gera folders provides folding solutions for a wider variety of office environments including a new low-cost, offline desktop model and a faster offline production folder featuring a larger feed table and manual paper trimmer. New online versions designed for use with Hewlett Packard and Ricoh large format printers are also available. Gera introduces automated large document offline folding
COMMENT

Re: To Ricoh "What I Want for Christmas" 2015

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target volumes between marketing and service. Online marketing that supports driving more leads to the dealer channel with single line dealers being the the primary recipient. Lower CPP on printers Touch screen that supports embedded applications on single function printers. Integrated video conferencing on interactive whiteboard products. Ability to print on coated stocks on non-production devices. More detailed reporting of toner levels.
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Jon Langdon with DocuWare Chats about Dealer Value with Version 6.8, DocuWare Forms, Mobility & SMB Adoption

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As paper based documents decline, I would expect that digital documents will increase, nothing scientific here, documents will never cease to exist! Office Equipment Dealers can and should be the stewards of those digital documents, either by selling document management software or enabling clients with Managed Document Services. I had a day of down time at the end of the last quarter and was able to catch up with Jon Langdon who is Vice President Product Development for DocuWare. Jon was
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Canon imagepress C1 specs

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Can anyone verify that the Canon imagepress C1 uses 120V 20amp power?
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Memjet v. HP: 3D Printing to Be Excused from the Courtroom?

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The perception from some corners of the world regarding 3D printing might be that not too long ago everyone was communing in a rather unspoiled and lawless state of sharing where all the tinkerers and hackers got along swimmingly as they worked on and even helped each other to improve a veritable gold mine of inventions. Truthfully though, from the bigger picture, patents have been running the show behind the scenes since the beginning, with many of them just expiring and perhaps loosening the
COMMENT

Re: To Ricoh "What I Want for Christmas" 2015

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TXEAGLE That's a great list!
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Visioneer Picks Feintuch Communications to Conduct PR Campaigns for Scanner Product Lines

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NEW YORK , Dec. 8, 2015 /PRNewswire/ --Visioneer, Inc. ( www.visioneer.com ), the exclusive manufacturer and distributor of Xerox® DocuMate® ( www.xeroxscanners.com ) and Visioneer® scanners, has selected Feintuch Communications ( www.feintuchcommunications.com ) as its public relations agency of record, its first external agency partner in more than a decade. Founded in 1992, and with global headquarters in Pleasanton, Calif. , Visioneer is a leader in scanner and document management
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M-Files Announces 2015 Global Partner Of The Year Awards

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M-Files Announces 2015 Global Partner Of The Year Awards Leading Provider of Enterprise Information Management Solutions RecognizesOutstanding Channel Program Achievements during Worldwide Partner Conferences M-Files Corporation, a provider of solutions that dramatically improve how businesses manage documents and other information, has announced the partners the company honored during its 2015 Global Partner Meetings for demonstrating excellence in innovation, sales and marketing, and customer

To Ricoh "What I Want for Christmas for 2020"

I always like to start these Christmas blogs with a post some sinppets about Christmas tradition in other countries.

New Zealand

Families traditionally gather for a Christmas Day lunch. Traditional foods include roast beef, turkey, lamb, salads and roast vegetables. More recently, as appropriate to the often hotter weather of the day, it has become popular to serve local seasonal produce such as cold meats and seafood (such as eel). Increasingly common, instead of a formal dinner indoors, New Zealanders relax outdoors on Christmas Day and enjoy a barbecue lunch on the beach—popularized since the 2000s. Similarly, dessert also includes a mix of traditional winter Christmas food such as plum pudding, fruit mince pies, and Christmas cake alongside local traditions, such as pavlova topped with summer fruits or kiwifruit. (copied from wikipedia)

This blog will mark the thirteenth blog that I've posted over the years for "What I Want for Christmas" from Ricoh.  Over the years I've asked Ricoh to supply me with new products, and services that could help me sell more Ricoh stuff! That's all I want is some cool new stuff for Christmas.

Geesh, what do I want this year, hmmmm…..now some of these are replays from last years wishes, but if you don't ask you don't get! Thought I would also use some quotes from one of my fav Christmas movie. Can you guess the name of the movie? If so PM me and I'll hook you up with a FREE one year Premium Membership.

To Ricoh "What I Want for Christmas 2020"



1. What about giving us a 70/80/90 page a minute A4 black MFP's?  Ya know something we can crush the market with?  But they would have to come with finishing capabilities and color would be awesome too!

"Strange, isn't it? Each man's life touches so many other lives. When he isn't around he leaves an awful hole, doesn't he?"

2.  I still want a 36 inch color wide format MFP that's toner based, and none of the wishy washy gel ink technology. More and more clients have the need for one wide format device in the office.

"Remember the night we broke the windows in this old house? This is what I wished for"

4. Can you get me some inventory for Christmas? I just want to be able to to purchase the stuff that you say you sell!

"Now, you listen to me! I don't want any plastics, and I don't want any ground floors, and I don't want to get married - ever - to anyone! You understand that? I want to do what I want to do. And you're... and you're..."

5. I'm really needing a social media app for the copiers.  With all of the content I'm producing I could scan legacy documents, brochures and other stuff directly to Linkedin, Facebook, Instagram, Pinterest and really start creating an awesome branding campaign.  I really getting tired of scanning to folder, saving the image and then uploading to social media. A scan2social media app would really be the best gift in the world!

"Merry Christmas, movie house! Merry Christmas, Emporium! Merry Christmas, you wonderful old Building and Loan!"

6. Now, this one isn't for Ricoh but for our leasing partners. Can you give us an approval department before Christmas?  All we hear from is your decline department now. Would be great to get all of this business booked before the end of the year!

"You've been given a great gift, George: A chance to see what the world would be like without you"

7. How about some more videos of your products on YouTube.  However not those generic ones with the nice music and graphics.  I'd like to have more detailed videos that show features and how they will help my clients with their business processes.

What is it you want, Mary? What do you want? You want the moon? Just say the word and I'll throw a lasso around it and pull it down. Hey. That's a pretty good idea. I'll give you the moon, Mary.

8. I would also like to have one color A3 MFP and one color A4 MFP and can you make it with speed and color license?  This way I only have to stock two devices in my inventory. I can then subscription sell the speed and the color when I need it. This would allow me to see black devices and color devices when needed and offer subscription upgrades for speed and color!

Strange, isn't it? Each man's life touches so many other lives. When he isn't around he leaves an awful hole, doesn't he?

9.Here's another really cool idea for Christmas. Can you standardize all of the accessories so that they work on of the devices?  This way we don't have to upsell clients that have needs for additional options.

" HOT DOG"

10.  I'm thinking this is not going to fly, but if you don't ask you don't get  I want a wide format copier/printer/scanner with an automatic document feeder!  It only has to hold 20 pages. If you can do it for fax machines you can surely make it for the wide formats.

To Ricoh "What I Want for Christmas in 2019"

To Ricoh "What I Want for Christmas in 2018"

To Ricoh "What I Want for Christmas in 2017"

What I Want for Christmas from Ricoh 2016

What I Want for Christmas from Ricoh 2015

What I Want for Christmas from Ricoh 2014

What I Want for Christmas from Ricoh 2013

What I Want for Christmas from Ricoh 2012

What I Want for Christmas from Ricoh 2011

What I Want for Christmas from Ricoh 2008

What I Want for Christmas from Ricoh 2006

-=Good Selling=-

COVID19 Remote Working Day One Hundred and Eighty-Seven of Selling

COVID19 Remote Working Day One Hundred and Eighty-Seven of Selling Copiers

It took me ten months but I was finally able to complete my first in office demo.  It was one of those most interesting days in quite sometime.  I received notice last night that I needed to get to the office early in order to have our wide format ready for a demonstration.  COVID19 had reared it's ugly head an one of my team members is quarantined and I was able to pick up the slack.

Initially my plans were to arrive at the office by 8AM, however a severe accident stopped traffic and my arrival was more like 9AM.  My demo was scheduled for 12PM-12:30PM however there was much to do and much to prep for. By 11AM I was finished and ready for my clients.  As it worked out my clients had heavy traffic getting to my office and by the time they arrived it was after 1PM.

The demo went well and not so well.  When a client is coming from one brand to another there are always a few features that one tends to get use to. In my case it was two key features that my Ricoh device could not replicate, however there were three features that Ricoh offered over his existing brand that he did like.  When it came down to the end I presented the pros and cons and of course there were a few additional action items that I could not act on immediately.  Thus the client had to leave and an order was not signed.  I've already followed up on those action item and I will be calling tomorrow.  This opportunity is $24K.

I felt rusty during the demo, it had been sometime since I've demo'd an MFP and there were times when I felt like I was fishing for the right buttons to push when those questions came up.  Yet I did admit that it's been 10 months since I did a demo on this device and apologized for not remembering all of the steps.  All in all it seemed to go over well as anything does in the time of COVID.

One thing I did notice is that I couldn't see an expression on their faces since we all had masks on. I felt like that was an dis-advantage for me and an advantage for the client.  Never the less we got through it.

I'm now down the last 8 selling days of the year. I received the one signed PO yesterday for $8.4.  I still have five opportunities in the weeds that total another $70K.  In addition I believe another $30K that will happen in the next eight days.  The reason for counting these is because with one account I have a meeting for next week.

The other reason is because I performed a test with another client.  I emailed the order docs late Monday , and they have lease trigger date for this month.  With the meeting we had on Monday I went over the logistics of the install, received the verbal but was told that the docs have to be signed off by another person.  The test was to schedule an short appointment with the client to go on-site and gather the network report from the existing MFP. Once that was appointment was approved it told me there's a good shot that this opportunity will happen.  Had they told me no then that would have raised a red flag as to "why not"?

Yesterday also had me with a larger net new client that needs to make a content change rather ASAP.  Our first meeting took place yesterday and is scheduled for tomorrow.  I believe as long as we can develop the SOW and pricing by next week that this opportunity has a shot also. I have not clue as to the revenue yet but have an idea that it could be rather substantial.

All is all while some opps are still in the weeds, and with 37% of the month left. I'm still optimistic that I can make this happen.   There's no place to go but up!

-=Good Selling=-

COVID19 Remote Working Day One Hundred and Eighty-Four of Selling

COVID19 Remote Working Day One Hundred and Eighty-Four of Selling Copiers

The blog I wrote last week centered more about how I feel about the state of our industry.  There's no getting around the fact that business is not what it used to be for copiers.  But who the frak needs copiers when you can also offer up content solutions?

Today I received a referral for a content opportunity and it's going to be a decent sized one.  Thus in the last 30 day I have three content deals working.  Yes, one of those opportunities has some hardware in it, one is in the lowish 5 digits, another in middle 5 digits and todays meeting could be upper five digits for revenue.  Trust me I have no problem with change and if content is going to drive my business then I'm all in!

Of course that one content deal is from last month and that's the one that has the content and some hardware in the offering.  The DM had a tough week last week and emailed me stating that they required a couple of additional days to render their decision.  At the first of the month this is the opportunity that would make me or break me for the month of December.  That $53K can go a long way and I'm resigned to being somewhat patient right now.

Late Friday I received a purchase order for an A3 color for $8.5K, however it the PO was not signed.  I'm hoping to have that back tomorrow to kick off my week.  In addition I had a verbal come across from another existing account for $16k and documents were sent today with an urgency to get these back this week.

Just a few moments ago I sent another quote to an existing account for $17K and I have a feeling that this has some good legs for December also.

December is always a tough month and since I need 80K it's going to be that special type of grind.  Nothing gets over looked, extra hours and prepping for each day goes along way.

I've got a few other opportunities out there but I didn't have the chance to move those forward today.  Tomorrow will be a mix of follow ups along with some mild prospecting.  The only thing that counts now is to get some of these opps under my belt so I can focus on some of those that are in the weeds.

COVID19 is sill an issue in NJ, however it seems many of the smaller SMB accounts are navigating it quite well.  Smaller SMB's for me is 30 employees or less and still putting focus on the AEC market.

More to come, apologies for the short blog tonight, however I have a ton or work that still needs to be done.

-=Good Selling=-

MSP, MSSP & IT Industry Notes for December 6th, 2020

MSP, MSSP & IT Industry Notes



December 6th, 2020

MSP, MSSP and IT Industry Notes

Sponsored by

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

Panasonic to Shutter Document Scanner Business & Unified Communications (Global)

  • Another casualty of COVID19.  Panasonic to close their global document scanner business along with Unified Communications
  • Will continue to supply hardware through January 2023 and service and parts until 2029
  • Closure scheduled for March 31st, 2021

Lead for IT Services in California

ISG Launches Two Studies on Retail Technology Industry

  • Information Services Group has launched two research studies examining vendors offering software and services for the retail industry
  • The study results will be published in two comprehensive ISG Provider Lens reports, called “Retail Software and Services” and “Retail – Digital Innovators” scheduled to be released in March

Smartronix Named #2 on CHANNELe2e's Top 250 Public Cloud Managed Service Providers ...

  • Smartronix named to the Top 250 Public Cloud MSPs List for 2020 (http://www.ChannelE2E.com/top250) by After Nines Inc.’s CHANNELe2e
  • Smartronix achieved the #2 spot in this year’s publication
  • The list and research identify and honor the top IT MSPs that support customers on Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and more
  • The rankings are based on CHANNELe2e’s 2020 readership survey combined with the digital media site’s global editorial coverage of managed cloud services

Xceptional Introduces a Complete Managed IT Services Bundle on a User-Based Pricing Model

  • Xceptional, Southern California-based managed IT and network technology provider, announces XceptionalCare Complete
  • Monthly rate of $149 per month per user

Asset Control Rebrands as Alveo following Technology Innovation and Managed Services Growth

  • Asset Control announces it has rebranded as Alveo to reflect the significant change that has happened within the business since moving to new ownership over two years ago
  • Alveo's integrated managed service solution for data mastering and data analytics has recently been implemented by a range of new customers including asset managers, banks and global clearing and trading platforms

Rackspace Technology Named a Leader in Multicloud Managed Services Providers by ...

  • Rackspace Technology™ announced that they were named a leader in the Forrester Research, Inc. December 2020 report, The Forrester Wave™: Multicloud Managed Services Providers, Q4 2020
  • Report evaluated 11 vendors based on 24 criteria across three categories: current offering, strategy, and market presence
  • The report goes on to note, “[Rackspace Technology is] again setting the pace with its Rackspace Service Blocks™ methodology, promising variability in service delivery and pricing as compared to traditional steady-state service delivery”

Netenrich Intelligent SOC-as-a-Service Right-Sizes Cybersecurity for Enterprises

  • Netenrich, a Resolution Intelligence company, today announced the availability of its Intelligent SOC service
  • Offers pay-as-you-grow flexibility, easy onboarding and no investment risk
  • Includes
  • Attack Surface Intelligence (ASI)
    External risk assessment – continuous scans across entire attack surface to minimize digital exposure, prioritize risks and remediate issues before they become incidents
  • Vulnerability assessments
  • Proprietary threat intelligence
  • Managed SIEM featuring IBM QRadar
  • Advanced analytics
  • Endpoint detection and response

WALLIX Announces US Cybersecurity Virtual Event

  • WALLIX a cybersecurity software and Identity and Access Security Solutions expert, is hosting its first US-focused edition of the virtual event WALLIX LIVE on Wednesday, December 9, 2020, beginning at 1 p.m. ET
  • Live conference will bring together cybersecurity industry experts to discuss the present and future of identity and access security in the face of accelerating digital transformation

perform IT receives BLI 2021 Outstanding Achievement in Innovation Award

  • perform IT, a worldwide software company based in Germany and the USA, has proudly received an Outstanding Achievement in Innovation Award for its in-house developed software mySalesDrive.com
  • Innovative, web-based tool is used to streamline the sales process in the Managed Print and Managed IT Services area
  • Allows the salesperson to make a quick and easy assessment and provide the customer with a tailor-made proposal

Flexential® Enriches Data Protection Portfolio with Highly Flexible DRaaS Solution

  • Flexential, a provider of data center colocation, cloud, connectivity and data protection, today announced a new Disaster Recovery as a Service (DRaaS) offering, Flexential DRaaS
  • Flexential DRaaS is an ultra-flexible offering designed to answer the market need for a tailored solution that can protect complex IT infrastructures
  • Solution is powered by Zerto Continuous Data Protection (CDP), which provides journal-based recovery
  • Flexential also offers five DR centers in the U.S. strategically located to provide coverage within 600 miles of most metropolitan area

ThinPrint launches new solution

  • ThinPrint, headquartered in Germany, with office in Colorado, now offering “ezeep”
  • Advertised as the industry’s only 100% cloud print solution
  • Claims is superior to Microsoft’s Universal Print solution
  • “enabling any device to print to any printer – whether with the ezeep printer driver from PC or Mac, via app for smartphones and tablets or even by web-based drag and drop for the occasional user”
  • Offers the ezeep Hub, a compact appliance-like solution that combines a Raspberry PC with ezeep Connector software
  • Cost is $8.99 per month, plus per user fees which start at $1.00/month

Carousel Industries Achieves Calling for Microsoft Teams Advanced Specialization and Launches ...

  • Carousel Industries, today announced it is among the first IT services providers worldwide to attain the Calling for Microsoft Teams Advanced Specialization
  • Specialization enables Microsoft Gold partners to further demonstrate deep knowledge, extensive experience, and proven success in deploying and managing the Microsoft 365 Phone System, Calling Plans and Direct Routing

Gatun Technologies Now Offering Free eBook on Adopting Managed IT Services

  • Gatun Technologies today announced that it is now offering a free eBook on adopting managed IT services
  • eBook reveals 10 benefits to adopting managed IT services,

Stellar Cyber Launches MSSP Jumpstart Partner Program

  • Stellar Cyber, a security operations platform for MSSPs, has introduced its MSSP Jumpstart Partner Program
  • Stellar Cyber provides MSSP partners with a comprehensive AI-powered platform to deliver differentiated MDR and SOC services
  • Includes
    • Fast time to value with flexible deployment and easy customer onboarding
    • Increased margin through improved capital and operational efficiency
    • Single license for entire, easy-to-use security operations platform
    • Free onboarding and online training
    • Market development funds (MDF) and end user referrals
    • Competitive replacement discount
    • White-label option

Xerox DocuShare Bugs Allows Data Leaks

  • CISA warns the leading enterprise document management platform is open to attack and urges companies to apply fixes
  • Xerox issued a fix for two vulnerabilities impacting its market-leading DocuShare enterprise document management platform. The bugs, if exploited, could expose DocuShare users to an attack resulting in the loss of sensitive data
  • On Wednesday, the Cybersecurity and Infrastructure Security Agency (CISA) issued a security bulletin urging users and administrators to apply a patch that plugged two security holes in recently released versions (6.6.1, 7.0, and 7.5) of Xerox’s DocuShare. The vulnerability is rated important.

Datto to Host Third MSP Technology Day

DAS Health Acquires Randall Technology Services

  • DAS Health Ventures, Inc., a health IT and management, announced it completed the acquisition of Randall Technology Services, LLC (RandallTech) a healthcare and managed IT company based in Amarillo, TX
  • DAS Health actively serves more than 1,800 clients, and nearly 3,500 clinicians and 20,000 users nationwide, with offices in Florida, Nevada, New Hampshire and Texas

CyberSecurity

  • First Impressions Orthodontics/Professional Dental Alliance of Connecticut, notified 23,000 patients that their PHI was exposed after ransomware attack.
  • The Connecticut Department of Social Services notified 37,000 patients that their PHI was exposed after an email phishing attack
  • The federal government is proposing a new law named “The Internet of Things
    Cybersecurity Improvement Act”, to increase awareness and standards regarding security of these devices (which would include printers and MFPs)
  • US Fertility of Rockville, Maryland notified an unknown number of patients that their PHI was exposed after ransomware attack
  • The U.S. Department of Justice announced indictment of Joshua Malwalt, who allegedly stole PHI for personal financial gain while working for a medical billing services firm in Clearwater, Florida
  • The FBI sent out an alert warning US firms of increased attacks of the Ragnar Locker ransomware
  • Group IB Security reported that botnet operators are ditching banking Trojans for ransomware, as it isss more lucrative
  • Belden Corp. of St. Louis, Missouri, notified an unknown number of employees and customers that their info was exposed after ransomware attack
  • Harvard Pilgrim Health Care of Wellesley, Massachusetts notified 8,022 patients that their PHI was exposed after due to mailing error.
  • Baltimore County Public Schools of Maryland notified an unknown number of students that their info was exposed after ransomware attack.



  • Mayo Clinic, headquartered in Rochester, Minnesota, notified 1600 patients that their PHI was exposed after employee illegally accessed the inf
  • Cybersecurity Ventures is reporting that a company in the U.S. is hit by ransomware every 11 seconds Cost from attacks will reach $20 billion in 2021
  • Four Winds Hospital of Katonah, NY notified an unknown number of patients that their PHI was exposed after ransomware attack
  • Advanced Urgent Care of Florida Keys notified an unknown number of patients that their PHI was exposed after ransomware attac
  • Galstan & Ward Family and Cosmetic Dentistry of Suwanee, Georiga notified an
    unknown number of patients that their PHI was exposed after ransomware attack
  • Oglethorpe County Public Schools of Georgia notified an unknown number of students that their info was exposed after ransomware attack
  • People Incorporated Mental Health Services of Minnesota notified 27,500 patients that their PHI was exposed after an email phishing attack
  • The Archdioceses of St. Louis, Missouri notified an unknown number of members that their
    info may have been exposed after ransomware attack
  • LSU Health of Louisiana notified an unknown number of patients that their PHI was exposed after an email phishing attack
  • Griffin Hospital of Connecticut notified an unknown number of patients that their PHI was exposed after ransomware attack
  • My Choice HouseCalls of Jacksonville, FL notified an unknown number of patients that their PHI was exposed after a burglary
  • Kaiser Permanente Health, headquartered in Oakland, CA, notified 10,205 patients that their PHI was exposed after mailing error
  • ProPublica magazine is reporting that millions of patients’ medical images are accessible online via unsecure websites
  • Reuters News Service is reporting that hackers from North Korea are attempting to penetrate the network of AstraZeneca, which is working on a COVID-19 vaccine in England
  • Home Depot Corp. agreed to pay $17.5 million to settle lawsuit regarding a 2014 data breach that exposed customer data
  • Europol police announced that they have arrested two hackers from Romania that were allegedly selling a service to hackers for encrypting malware and testing it against antivirus software

Sales Professionals Understand That Knowledge Is A Competitive Advantage

"The greatest competitive advantage in the modern economy is a positive and engaged brain."
Shawn Achor

According to Wikipedia, competitive advantage is defined as, "The attribute that allows an organization to outperform its competitors."

Let's drill down on this one more layer... What are the attributes that allow you to outperform your competition?

You see, to find a lasting competitive advantage, look for something your competitors cannot easily replicate or imitate.

What is your competitive advantage?

Each one of you have a competitive advantage. How many of you know what it is?

Let's face it, there will always be someone better than you. This applies to your personal and professional life.

  • There will always be someone who will outsell you
  • There will always be someone who will be more successful than you
  • There will always be someone with more skillset than you

Jack Welch said it best,

"If you don't have a competitive advantage you do not compete"

The clear, defining and undeniable competitive advantage is you. It's not your products, your company, your service or any solution; it is all YOU.

  • What makes you tick?
  • What makes you come alive?
  • What makes you different?
Mind Set + Heart Set + Knowledge Set = Clear Differentiation

We live in a digitally driven and social media crazed society. Let's look at LinkedIn, Instagram, Facebook and Twitter.

Is one better than the other?

These popular social networks are successful in their own right. It is because of their differentiation - all provide value in their own way.

Again, what makes you different? What is your competitive advantage?

I believe that knowledge is one huge competitive advantage for sales professionals.

Here is the million-dollar question... And let this one sink in for just a bit.

Who has more knowledge within your client base, you or your competition?

Are you starting to smell what I may be cooking?

CONSUME DAILY DOSES OF KNOWLEDGE

Sales professionals understand that knowledge is one huge competitive advantage.

I would encourage you to double-down on the following areas.

BUSINESS KNOWLEDGE

Is there a gap between what you know and what you need to know within your client base?

  • What business knowledge have you gathered about your clients?
  • Are you bringing business knowledge to your clients?
"In today's commoditized business world, customers only care about one thing: value. To offer real value you must stop being a salesperson and become a businessperson who sells."
Marc Miller, A Seat at the Table.

When it comes to business knowledge, how much do you know about your clients' business?

Answer the following questions...

  • Are you reading their company reports or articles about them?
  • Are you following their business market trends?
  • Are you allowing your clients to teach you their business?
  • Are you gaining a solid understanding of their initiatives, goals, dreams and desires?
  • Are you learning the terminology that they use within their business?

Sales professionals make a commitment to self-educate themselves about their client's business.

Right now, at this very moment, how much institutional business knowledge do you have with your top 5 accounts?

RELATIONSHIP KNOWLEDGE

Building meaningful relationships and connecting with your clients is mission critical to your sales success. We as humans crave and value relationships. The same can be said for sales professionals. They crave and value their client relationships.

On a scale of 1-10...

  • How well are you personally engaging with your clients?
  • Are you authentically investing in building meaningful relationships?
  • Are you doing what they believe is necessary? Would you even know?

Let's take this one step farther...

Outside of decision makers and influencers, how many people and or relationships have you developed inside your client base?

I am concerned with the relational gaps that many have within their client base.

How many times have salespeople said this, "I own this account", "Hey boss, don't worry, my relationships are rock solid" Then all of sudden the relational carpet gets pulled out from underneath them.

Sales professionals realize this...

The more people they know within their client base, the more they grow with their client base.

STORY KNOWLEDGE

If we all can agree stories sell then let's think what would happen if you collected, bottled up and repurposed your client stories? Would you open up more genuine, real and authentic conversations?

I strongly believe sales professionals are relationship connectors. They connect to the hearts and minds of their clients through stories.

Storytellers are great story collectors.
  • How many of you can share your clients' stories?
  • How many of you know how you have helped your clients?

Are you sharing your stories within your client base or are your competitors sharing their stories? Would you even know? Would your clients even tell you?

“We are all storytellers. We all live in a network of stories. There isn’t a stronger connection between people than storytelling.”
Jimmy Neil Smith, Director of the International Storytelling Center

KNOWLEDGE IS THE GAME CHANGER

Successful sales professionals seek to be different, not just ‘better’. I believe being different makes them better in the long run.

How much institutional knowledge do you have within your client base?

There are some many ways to leverage your differentiation. What makes you different from all the other empty suits running around in sales?

Knowledge is power.

The more you learn about your clients, the more you earn from your clients.
No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

The Week in Copiers Fifteen Years Ago

The Week in Copiers Fifteen Years Ago

The First Week in December

The 60's, 70's and 80's was an exceptional time in our industry.  Copier dealerships started in homes, garages and in most cases funded with very little cash and maybe some credit cards.  Those entrepreneurs put everything aside because they had no fear of risk and had to vision to see the best of times.

Kyocera Printers Take Three 'Pick of Year'

Art Post (Guest) ·
Kyocera Printers Take Three 'Pick of Year' Awards Kyocera Mita America Earns Three Fall 2005 Pick of the Year Awards from Buyers Laboratory. Kyocera Products Commended for Superior Performance and Excellent Value. FAIRFIELD, NJ, Nov. 29, 2005 - Kyocera Mita America, one of the world's leading document imaging companies, today proudly announced that it has received three prominent awards from Buyers Laboratory Inc. (BLI), the leading independent office equipment test lab and business consumer
Reply

Re: NEW MESSAGE BOARDS

Art Post (Guest) ·
Expected roll out of our new site is scheduled for January of 2006. Our site will now include these additional boards: Konica/Minolta Sharp Kyocera Toshiha Canon Dual line dealers will be allowed to access multiple boards. There will be a re-registraton process. We are trying to make this as painless as possible. Keep tuned for our new site!!!
Topic

NEW MESSAGE BOARDS

Art Post (Guest) ·
I am considering expansion of the Print 4 Pay Hotel to cover Toshiba, Kyocera, Canon and KonicaMinolta. In order to do this I will need at least two moderators per board. Items that need to be done on a daily basis, update the greetings page with date and drive the boards with press releases and general items that relate to the specific manufacturer, also approve membership for the board and drive membership either by word of mouth, emails or posting on other message boards. My idea for
Topic

Westbrook Technologies and eCopy Launch

Art Post (Guest) ·
Open Platform Architecture enables the product to support Canon, HP, Ricoh, Sharp and Toshiba copiers, which is a significant benefit for our customers. Additionally, its easy implementation makes the product attainable for small to mid-sized businesses with limited IT support staff." eCopy ShareScan OP software helps transform network-attached copiers into information hubs that improve business processes and the security of paper-based information. Through the use of eCopy Connectors
Topic

Lexmark & ricoh Win!

Art Post (Guest) ·
automated filling-in of forms saved on the printer memory and/or hard drive. Ricoh has been chosen to receive an Outstanding Achievement Award for its Innovative GelSprinter Inkjet Technology. GelSprinter technology employs durable, permanent 1.27-inch-wide print heads. The driving force behind the G7500, G700 and G500 printers, these wider print heads distribute Ricoh's viscous gel ink to a larger area with more speed than typical inkjet technologies-meaning users can achieve both high-speed
Topic

“COLOR PRINTER LINE OF THE YEAR”

Art Post (Guest) ·
office equipment, today announced that it has received the “Color Printer Line of the Year” award from Buyers Laboratory Inc. (BLI), the leading independent office products test lab and business consumer advocate. In addition, five of Ricoh’s printers received Fall 2005 “Pick of the Year” awards and the Ricoh Aficio G700 was given an Outstanding Achievement award. In a series of rigorous testing by BLI, the Ricoh color printer line stood out for its high-performance, functionality and capacity to
Reply

Re: Oracle references?

Tony ·
that is kind of the problem. A non-me-customer, but Ikon Ricoh customer that I sold in a previous life switched to Oracle recently and have had nothing but problems trying to print from Oracle to the Ricohs (two 1045's) to the point that they have decided that Oracle can't print easily to a Ricoh. Because local IKON is not a strong Ricoh (Canon for 25 years, Ricoh for 2) and the customer is not being supported well, I need somebody that can speak from experience that it's not the Ricohs.
Topic

new Intelligent Barcode Solution (IBS).

Art Post (Guest) ·
Now you can present to your customer/prospect a software solution that not only sets you apart from your competition, but instills in them the confidence that you are knowledgeable about their SAP Barcode printing needs and provide a fresh perspective on Ricoh and its Consultative Sales Professionals. This document has been archived, please send me an email if you are interested in purchasing this document. art@p4photel.com Ricoh_Intelligent_Barcode_Solution_(IBS)_Launch_Letter.pdf
Topic

Introduction Of The imageRUNNER 5070

Art Post (Guest) ·
Canon U.S.A. Enhances Its Award-Winning Line Of Multifunction Devices With The Introduction Of The imageRUNNER 5070 New imageRUNNER Model Delivers Advanced Multi-Function, Network and Control Capabilities to Mid- and Large-Sized Corporate Workgroups LAKE SUCCESS, N.Y., December 1, 2005 – Canon U.S.A., Inc., the nation’s market share brand leader in black-and-white and color copier solutions(i), today introduced the imageRUNNER 5070 digital multifunction imaging system. This new multifunction
Topic

The Introduction Of The imageRUNNER 5070

Art Post (Guest) ·
Canon U.S.A. Enhances Its Award-Winning Line Of Multifunction Devices With The Introduction Of The imageRUNNER 5070 New imageRUNNER Model Delivers Advanced Multi-Function, Network and Control Capabilities to Mid- and Large-Sized Corporate Workgroups LAKE SUCCESS, N.Y., December 1, 2005 – Canon U.S.A., Inc., the nation’s market share brand leader in black-and-white and color copier solutions(i), today introduced the imageRUNNER 5070 digital multifunction imaging system. This new multifunction
Topic

DWF & DXF Printing

Wallin Team ·
Kip marketing info says that DWF printing is standard these are Autocad type files but cannot be opened in Autocad?). Is this true and can they do batch DWF printing? I copied both a DWF & DXF file into the CFG folder of the 240W and neither one would print. My assumption is that we cannot print these files unless the DXF is opened and printed through Autocad and that the DWF files need to be opened in some sort of viewer and then printed using our windows driver? With the new 480W and the DWG
Topic

Printing Multiple Collated Sets of Autocad Drawings

Wallin Team ·
I have been told that Autocad 2005 provides the ability to batch print multiple collated sets directly out of Auotcad. If this is true, is there any benefit to the customer that we can print multiple collated sets using the native DWG file? Is there any difference in speed or processing time?
Topic

240w/470w AutoCAD printing without opening in AutoCAD

JasonR ·
files that have multiple drawings? Admittedly, I have only tried this at one customer's site, and they have some... issues (like not really understanding AutoCAD), but at that site, simply downloading the DWGs without previewing them results in unusable prints. If I open the same document in AutoCAD and simply hit "print" without setting the papersize/scale/pen settings/etc. then I get the same results as the file I downloaded. If I open the file, set the paper to the size I want, select the correct
Reply

Re: KIP 3000

bandit41076 ·
just that dealership, or all Konica Minolta will take on the 3000?
Reply

Re: KIP 3000

Wallin Team ·
I am under the impression that KIP is going to all Konica/Minolta dealers and asking if they want to pick up the line. I have come across this situation 3 times in the last month with the prospect telling me that they are getting a quote from Konica. I believe that all 3 instances are the same dealer but the relationship is being offered to all.
Reply

Re: KIP 3000

Old Glory ·
I don't think this is anything to be alarmed at. KIP wants dealers and they are going to solicit dealers with product lines that don't currently have wide format. I would imagine that they have always targeted Konica/Minolta dealers.
Topic

@ Remote is Here!!

Art Post (Guest) ·
Ricoh Corporation is pleased to introduce the @Remote - Intelligent Remote Management System. @Remote is a Device Relationship Management tool that adds value and a new level of service to our customers. Our industry has long awaited the day when we could collect meter readings of our devices easily, accurately and most important of all ? remotely. The absence of such capability has caused us to ask customers to collect the data and report them manually to you or to have your team involved in
Topic

Océ Introduces New TDS450 With Direct Scan

Art Post (Guest) ·
to every operator, including wheelchair users. The user interface is fully customisable, using preprogrammed templates that enable users to perform more complex jobs at the touch of a single button. Workgroup Printing of All Black & White Documents However the Océ TDS450 is more than just a scanner. This complete system allows workgroups to print all their black & white wide format documents. Supported by regularly updated and certified drivers and software applications, the Océ TDS450 is easy to
Topic

KIP 3000

Art Post (Guest) ·
A friend @ Konica/Minolta just told me that they will be taking on the KIP 3000!
Reply

Re: HP reported financial results for its fourth fiscal quarter,

Bill S (Guest) ·
That enterprise multifunction printer shipments up 83% is a large number. The main portion of that has been the 4345mfp.
Reply

Re: Scanner

v-tec ·
We have a couple customers with Ricoh scanners 450. They love them and are very reliable. http://www.ricoh-usa.com/produ...mp;pCatName=Scanners
Reply

Re: Printing Multiple Collated Sets of Autocad Drawings

Wallin Team ·
The comparison would be using our HDI driver to create sets and sending to Plotbase versus letting Autocad do it right from the program (not using a viewer but actually batch printing right out of Autocad). Previous versions of Autocad would allow batch printing but not multiple sets of the batch - not so anymore.
Reply

Re: new Intelligent Barcode Solution (IBS).

Steven Breault (Guest) ·
Great news and a very powerful feature. Enhance your customer sales call by presenting an overview of our vFILER with Bar Code Recognition Option. vFILER is an incredible very affordable document processing & retrieval indexing system that operates in Manual, Semi-Automatic and Fully Automatic (operator unattended) modes. Your customers are going to be thrilled. You just answered their question "this is great, now what do I do with it?". Need assistence in presenting a solution? Give us a call
Reply

Re: DWF & DXF Printing

bandit41076 ·
DWF is the AutoCAD version of PDF - secure file format used to post to web usually. Need to open it in a viewer (Voloview / Trix) and then use 240 WP to print...
Reply

Re: TSC website

JasonR ·
You see doc... I have this "Friend"... And my "Friend" said that some people have been given a Tech ID without attending a Ricoh class. It may be possible for you to talk someone into giving you an ID if you can show you need access to the site (like if you are an SE or something) and don't have any need to be certified (because you won't be working on the hardware). And that's all I'm gonna say about that.
Reply

Re: USB printing AF1515mf

DogMan (Guest) ·
THNX for the Replay. But isn't the USB printing support just for Win9x, my problems is with XP (SP2).
Reply

Re: USB printing AF1515mf

Jomama (Guest) ·
You're right, XP should recognize the USB device without a problem. Does the computer have a 2.0 port? Even tho the printer is a 2.0 I would go into SP5844 and change the rate to full speed (12 Mbps). High speed (480 Mbps) can sometimes cause this. And the autochange will always go to 480 when available. As long as its just printing, you'll not notice the difference.Except it will work!
Reply

Re: Oracle references?

v-tec ·
Ricoh Corp.
Reply

Re: Oracle references?

Jomama (Guest) ·
Good one V-tech, Dont use Ricoh as a ref for a few more weeks, (I hear)
Reply

Re: 240w/470w AutoCAD printing without opening in AutoCAD

chops ·
Jason...it is like playing Russian Roulette. I think it's one of those dirty little secrets all mfgs won't really admit, because in the end, you can print directly dwgs from AutoCAD. But in the real world, settings will get lost,changed, or mis-interpreted,especially on a complex dwg file with lots of stuff imbedded in it. Having an AutoCAD license on the server will fix thi$$$$, but I find that converting (plot to file) a dwg in AutoCAD to a plt is the way to go without added expense.
Reply

Re: KIP 3000

Art Post (Guest) ·
My friend works at a branch of konoica/minolta. All of the branhes i the US are taking on the product, so I am told! Art
Topic

2nd Half Trade-Ups

Art Post (Guest) ·
Is it true there are no longer any trade up spiffs from Ricoh? We called and were told there was nothing in place for the second half of the year! Art
Topic

Scanner

Tom P. (Guest) ·
Please I need a hi speed scanner not sure were to get one, I useually deal with copiers.
Topic

Final Poll Result for "What would you rather have from a leasing company"

Art Post (Guest) ·
Poll Question: What would you rather have from a leasing company. Results (14 votes counted so far): 1 (7%) The lowest rates and with no return support. 13 (93%) Average rate with a program that supports the salesperson and the dealer for end of lease returns.
Topic

Final Poll Result for "AP900 service pricing"

Art Post (Guest) ·
Poll Question: With the release of the new AP900 (75 ppm) printers. How is your compnay going to handle service, plus the warranty. Please add to the discussion about the warranty and then select a poll response. Would also like to hear aother ideas if possible. Results (7 votes counted so far): 5 (71%) We will sell a cpp (cost per print) contract from day one. 0 (0%) We will have a flat charge for unlimted prints and the customer pays for the consumables. 1 (14%) We will use our standard

The Week in Copiers Ten Years Ago

The Week in Copiers Ten Years Ago

The First Week Week in December 2010

I believe that the last five years allowed us to be complacent about our surroundings and our clients needs. There was no reason for our industry to change even though we were heading towards the end of the track.  You know what I'm taking about it's what others called "the race to zero".

Konica Minolta and Dai Nippon Printing's Joint Development

Art Post (Guest) ·
printer or copier verification. Konica Minolta and Dai Nippon Printing have collaborated in overcoming the challenges by utilizing BAN technologies to develop a system where nothing is required more than the human body's touch on the device or its accessory to complete identity verification to operate the MFP. Under the new joint development of the companies, the "Universal Design High-security MFP with BAN Smart Card" utilizes a transmitter with an inserted smart card for users to carry around
Topic

Konica Minolta to Support 2011 U.S. Figure Skating Championships

Art Post (Guest) ·
their digital imaging needs.� For ticket sales or more details on the 2011 U.S. Figure Skating Championships, please visit http://www.NorthCarolina2011.com . About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit
Topic

Kyocera Mita America Launches Two New Color ECOSYS Desktop Printers Delivering Class

Art Post (Guest) ·
low total cost of ownership to business color printing. With Kyocera’s ECOSYS technology, these new printers deliver the consistent quality, manageability and ultra reliability that Kyocera is recognized for throughout the industry. The FS-C5250DN and FS-C5150DN both feature 600 dpi color with durable monthly maximum duty cycles of 65,000 pages for the FS-C5250DN (28 pages-per-minute) and 50,000 pages for the FS-C5150DN (23 ppm). Both models can print a broad range of materials made of a
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Canon U.S.A. Launches New Category within the Large Format Printing Lineup - The imag

Art Post (Guest) ·
with precise 4pl ink droplet for high image resolution, clarity and detail and an Economy Print Mode which allows for a lower cost of operation. The Canon iPF MFP imaging system will carry an estimated selling price of $7,495 for the 36-inch iPF710 printer, $8,495 for the 36-inch iPF750 printer, $8,995 for the 36-inch iPF755 printer, $9,795 for the 44-inch iPF815 printer and $11,495 for the 44-inch iPF825 printer. All of these new models will begin shipping in mid-December. About Canon U.S.A., Inc
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University goes easy on student finances with managed print services

Art Post (Guest) ·
provides print services for 27,000 students and staff, is a good example of what can be achievedby opting for MPS. In 2007, it spent more than £1.7m on internal and external printing, generating an environment-busting 60 million printed pages in the process. After the Dearing review into Higher Education spending in 2006 specifically identified printing as one area ripe for savings, the university initiated an MPS project. "Our provider has made money out of the project, but we cannot profit out of
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New Ricoh W3601 Prelim Brochure!!!

Art Post (Guest) ·
, Xerox and OCE/Canon (sleeping GIANT). Another frustration of mine is the no usb print support! Come on Ricoh you gotta be kidding me!! Our business is all about the consumables right? I could sell a ton of these to low volume users and you could have captured hundreds of thousands of additional pages with usb print support. Just think, low end architects, contractors, engineers would not need to purchase a print or scan controller and a file format converter (why the heck was that ever needed
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European Managed Print Services Industry Shows Its Vitality at Major Industry Confere

Art Post (Guest) ·
, North and South America. They provide an unmatched educational and networking forum for end users, channel partners, vendors, consultants and others within the managed print services industry. For more information on global conferences, visit MPSConferences.com. About Photizo Group Photizo Group is the market's main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). MPS involves managing hardcopy device fleets (copiers, printers
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Re: Rumor has it.....

GMAN ·
Lanier. Our new structure will have enhanced teams exclusive to dealers that you can call on to support you in key strategic areas, such as Managed Document Services (MDS). We will also utilize additional MDS resources within Ricoh to assist with your business growth in this area. Other dealer support specialists will focus on production printing and digital duplicators for the dealer channel, while Vertical Market Managers will help you leverage Ricoh’s relationships with group purchasing
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Re: New Ricoh MP C300SR Unleashed!

Anders And ·
In case you havnt seen it yet
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Ricoh launches raft of inline finishing kit

Art Post (Guest) ·
Ricoh launches raft of inline finishing kit Adam Hooker, printweek.com, 02 December 2010 Digital print equipment manufacturer Ricoh has launched a raft of inline finishing kit for its presses. Amongst the new machines is the SR5020 booklet finisher, an alternative to the existing SR5000 and the Ricoh exclusive GB5000 perfect binder and RB5000 ring binder. The SR5020 booklet finisher is a heavy duty saddlestitcher with two delivery stations that can fold up to 21 sheets and produce 84-page
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Toshiba and LEAF Financial Corporation Announce Toshiba Telecom Finance

Art Post (Guest) ·
; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 740 companies, with 204,000 employees worldwide and annual sales surpassing 6.3 trillion yen (US$68 billion). For more information on Toshiba's leading innovations, visit the company's Web site at www.toshiba.com . Copyright 2010 Toshiba America Information Systems Inc. All rights reserved. All product, service and company names are trademarks, registered
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Ricoh sells new Pro C901 prior to launch

Art Post (Guest) ·
Ricoh’s newest production colour device in action, taking away an array of samples from 100gsm Christmas wrapping paper to 300gsm restaurant menus, each exemplifying the device’s near-offset quality at a fastest-in-class speed of 90 ppm. "The Ricoh Pro C901 is a result of observing trends in the marketplace and listening to the needs of our customers," said Kathy Wilson, General Manager of Business Solutions and Production for Ricoh Australia. "Our customers asked for a device that produces
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Re: Rumor has it.....

txeagle24 ·
quote: Originally posted by Art Post: txeagle24 I agree, but what happends when you have two mamouth dealers in the same geo area, like ricoh and savin? Who gets the best support, the best pricing, the best deal making? . I think that in that case, everything else being equal & assuming that both dealers only carry RFG gear, the nod goes to dealer that has the best relationship w/ the powers that be at Ricoh Americas, or to the dealer that is moving the most of what Ricoh considers to be the
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InfoTrends Study Reports Managed Print Services Reduces the Market for Supplies

Art Post (Guest) ·
the overall impact on print volume, paper use, and associated supplies consumption, including the increased duplex printing and the double impact on paper •Understand and forecast any shift to non-OEM consumables and that impact on overall aftermarket and OEM share •Identify the disruption of current distribution channel dynamics •Identify how and why supplies decisions are made under an MPS engagement •Understand the impact on toner, ink, cartridges and paper “When compared with a baseline
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New Wide Format Color MFP from Canon

Art Post (Guest) ·
Item No. Description SRP 2160B018AA imagePROGRAF iPF710 MFP $ 7,495 2983B014AA imagePROGRAF iPF750 MFP $ 8,495 3432B016AA imagePROGRAF iPF755 MFP $ 8,995 4836B009AA imagePROGRAF iPF815 MFP $ 9,795 4837B009AA imagePROGRAF iPF825 MFP $11,495will have...
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Guy Steals Millions in Printer Toner from Cancer Hospital

Art Post (Guest) ·
heard: Gumbs, who worked as a receiving clerk at the hospitals 53rd St. outpatient building until Tuesday, would regularly order excess toner for the offices and then would arrange to meet the delivery guys outside the receiving area so the extra stuff would never make it into the building and he could fence it. Part of what got him caught was he was ordering toner for printers that weren't in the building. Still, as the Wall Street Journal notes, it was almost like he was printing money. What
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Presslink Now Offers Barcode Scanning Solutions and Hardware for Business Needs

Art Post (Guest) ·
Dallas, TX (Vocus/PRWEB) December 03, 2010 Presslink Printing LTD., a print company specializing in print procurement and print supply chain management, is excited to announce they’ve expanded their business process solutions group to address existing and emerging market opportunities for barcode printers, barcode scanners, inventory management and mobility solutions. Presslink will be growing sales as a value added-reseller of products by manufacturers with strong market reputation and
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How can I Scan to media USB/SD card on a Ricoh

Art Post (Guest) ·
This question was posted on the Af League.
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Scan and Print from USB

fisher ·
On the new color systems the Product Information Guide and Pricebook state that the USB Option is required for printing and scanning from USB. You can get around this in some respects. Scan to will work fine without the option and print from will work with TIFF images without the option. To print PDF documents from USB you will need PDF direct print which is included with the option or with PostScript but you can print TIFF images directly without it. You can scan and print from USB by simply
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7 reasons to consolidate print servers

Art Post (Guest) ·
obvious points: Central control With only one server controlling all printers in the organization, all the data and all the control is gathered, processed and exercised centrally. This makes print management really easy for large organizations and opens up a whole new world of control and strategic decision making possibilities. Which brings us to our next point. Improved flexibility With the printing handled by just one server and almost no WAN traffic, separated from the rest of the IT
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bizhub B&W 423 Series Award

GMAN ·
Konica Minolta bizhub 423 Series Receives Good Design Gold Award 2010 'Four-System Series Boasts 1,000+ New Customer-Driven Features Including Color Scanning' Ramsey, N.J. - November 23, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that the bizhub® 423/363/283/223 Series of Monochrome MFPs has received the Good Design Gold Award 2010, organized by

Re: Rumor has it.....

GMAN ·
More information... If you are a Savin Dealer, you now have a DSM that will handle: A. Savin Independent Dealers B. Lanier Independent Dealers C. Ricoh Independent Dealers Same goes if you are a Lanier or Ricoh Dealer. Mark Conant (RVP, South) and John Stewart (RVP West) are now the two (2) Regional Vice Presidents for Dealer Division, who will now be spread thin if you are trying to get in touch with them. More to come...
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Re: Rumor has it.....

Art Post (Guest) ·
Well.........I don't know what to say, however one DSM supporting the same Ricoh, Lanier and Savin Dealer for bids in the same geo area?
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Re: Rumor has it.....

Art Post (Guest) ·
txeagle24 I agree, but what happends when you have two mamouth dealers in the same geo area, like ricoh and savin? Who gets the best support, the best pricing, the best deal making? We lost three support people yesterday and they all did a fine job. I was told by someone else that at lease in the (old) East Region that almost 90% of the business business was written by 20% of the dealers. I'm thinking that maybe just maybe Ricoh is willing to part ways with the 80% or concentrate more on the 80
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Re: Rumor has it.....

GMAN ·
remained employed in a certain area, the Lanier Dealer would receive the best support and financial benefits. The game board has just cahnged. Rules of Engagement are out the window. The legacy IKON sales organization is loving the chaos within Ricoh Dealer Division and prepared to attack.
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Re: Rumor has it.....

GMAN ·
Next steps in the transition: 1. Technical Service Representatives (TSR) may be eliminated or reassigned, such as Sales staff were this past week. IKON Service Technicians will begin to support RFG Independent Dealers. This is already happening in some instances, wherein an IKON Service Technical will act as the TSR for a Dealer and visiting Dealer accounts to help resolve technical issues with Ricoh equipment. 2. Malvern, PA to become Ricoh HQ in the long term. This is not happening until late
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Re: New Models

Rbennett ·
quote: Originally posted by jburely21: Anyone have any info on the new copiers from Kyocera? Heard they were releasing 8-12 new boxes Jan 2011. We in the Midwest are having an Open House on Thursday and will see the new Models. Guess we Kyocera people are just shy

COVID19 Remote Working Day One Hundred and Eighty-Two of Selling

COVID19 Remote Working Day One Hundred and Eighty-Two of Selling Copiers

Just in the last week I posted some additional pictures of older copiers on this site.  For some reason it always seems that those vintage picture of the copiers that we used to sell brings back awesome memories.  With a recent thread on Linkedin where I pictured an old analog Mita copy machine, that thread has more than 7,000 views.  In addition I find it odd that it's only this time of year when I tend to find and post those old pictures. Thinking it has to do something with the time of year and the holidays.

With another recent blog post on this I wrote this for the first paragraph.

"Some may ask how will our industry grow after COVID19? There's some naysayers proclaiming that our industry is doomed and it will never be like it was. Personally I think the pandemic has allowed us to reset and rethink our industry. I believe the next 5 years will be the best we've had in 10 years."

9 Months

The last nine months has allowed me more than my share of time to sit back and take in our industry in a greater picture.  While many see peril and turmoil, I've been able to see the bigger picture of our industry. I stated this to a colleague the other day when I was asked about what COVID19 has done to our industry.  I stated it's the best thing that's every happened to our industry and I can't wait to see what the next five years will bring.

I believe that the last five years allowed us to be complacent about our surroundings and our clients needs. There was no reason for our industry to change even though we were heading towards the end of the track.  You know what I'm taking about it's what others called "the race to zero".

COVID19

The emergence of COVID19 has changed everything.  The emergence of COVID19 has also awakened the creative juices in every entrepreneur in our industry.  I can see that our business is changing and it's just not about the clicks anymore.  It's about dealers owners and entrepreneurs once again taking the risk to change their offerings to their clients and listening to our clients.

The 60's, 70's and 80's was an exceptional time in our industry.  Copier dealerships started in homes, garages and in most cases funded with very little cash and maybe some credit cards.  Those entrepreneurs put everything aside because they had no fear of risk and had to vision to see the best of times.

In recent chats with many in the industry there is no feeling that we've been defeated, there is no fear that are industry is no heading towards the end of the track.  Yet there is a new feeling is of optimism that is gaining steam with everyone.  It's been nine months and yes we've seen the worst of times, but I  believe that next five years can be the best of times.

I thought the below song would fit right in with this blog. Thus while many may think that times are bleak there are others like me who believe that COVID19 gave us that wake up call that will change us forever. Change is good!



I urge you to not hang your head low, but to keep pushing forward, keep turning over those rocks (prospecting) and keep listening to what our clients want.

-=Good Selling=-

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