Xerox to buy XL World to boost European business
Associated Press, 09.21.11, 08:41 AM EDT
NORWALK, Conn. -- Xerox Co. plans to acquire the Italian customer service firm XL World to boost its outsourcing business in Europe, the printer and copier maker said Wednesday.
Financial terms were not disclosed.
Xerox ( XRX - news - people )'s business services division, Affiliated Computer Services ( ACS - news - people ), is buying XL World. Xerox acquired ACS in 2010 to boost its services offerings for companies after its traditional office equipment business suffered a steep drop-off during the recession.
Founded in 2000, XL World is focused on the telecommunications sector. Buying it will help Xerox provide clients access to affordable European language services for call center and back-office services, the company said.
The acquisition, which covers XL's 1,500 workers and facilities in Romania and Albania, will also help Xerox reach its goal of creating a global network of outsourcing centers, the Norwalk, Conn.-based company said.
Original Post