Xerox (NYSE: XRX) has been positioned by Gartner in the Leaders Quadrant of the 2015 Magic Quadrant for Managed Print and Content Services Worldwide¹ for the eighth consecutive year. In this report, Gartner examines the expanding role of managed print services (MPS) along with managed content services (MCS), which is tightly coupled with MPS and focuses on communications inside of an organisation. In the new report, Gartner positioned Xerox as furthest for completeness of vision and ability to execute.
Xerox's Next Generation MPS offering has three main stages – assess and optimise; secure and integrate; automate and simplify – which are designed to bridge the paper and digital worlds so customers can print more cost-effectively, conveniently and securely.
"How content is used, shared and saved in today's mobile-centric work environment is a driving force behind implementing a successful MPS and MCS approach," said Joseph Hanania, senior vice-president, Global Document Outsourcing, Large Enterprise Operations, Xerox. "We believe our leadership position in this Gartner Magic Quadrant is validation that our strategy is helping our customers streamline and optimise their paper-based business processes to improve employee productivity and help meet sustainability goals."
Recent examples of Xerox's three-pronged MPS strategy include:
* Assess and optimise: The Xerox Print Awareness Tool – a patented system that encourages workers to be more environmentally responsible – uses gamification technology to help enterprises reduce their carbon footprint and motivate employees to do their part.
* Secure and integrate: Analytics is driving smarter print decisions, and Xerox is helping counsel businesses on how to optimise their print environments with the Xerox Secure Print Manager Suite with User Analytics, which provides an analysis of who is printing what, when, how much and where.
* Automate and simplify: Xerox continues to bolster its industry and cross-industry offerings, recently announcing workflow automation solutions for the insurance industry and HR departments, two areas of business with data-intensive workflows to help customers avoid document management bottlenecks and inefficiencies. Additionally, new releases of office and personal productivity solutions with Xerox Digital Alternatives and Xerox DocuShare 7.0 improve efficiency by automating document processing, helping deconstruct everyday office procedures to alleviate employees of the time-consuming, manual processes like sharing, annotating, storing and securing documents and data.
In 2015, Xerox was also named the worldwide MPS market leader for the sixth consecutive year by Quocirca², and as a leader in the IDC MarketScape US Managed Workflow Services Vendor Assessment³.
¹ Gartner, "Magic Quadrant for Managed Print and Content Services Worldwide," By Ken Weilersten and Tomoko Mitani, December 2015
² Quocirca: "Managed Print Services Landscape, 2015," By Louella Fernandes, Quocirca Ltd., July 2015
³ IDC MarketScape: "U.S. Managed Workflow Services Hardcopy 2015 Vendor Assessment," By Holly Muscolino and Terry Frazier, November 30, 2015
Xerox Xerox is helping change the way the world works. By applying its expertise in imaging, business process, analytics, automation and user-centric insights, Xerox engineers the flow of work to provide greater productivity, efficiency and personalisation. The company conducts business in 180 countries, and its more than 130 000 employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for its clients – and its customers. Learn more at www.xerox.com. Bytes Document Solutions Bytes Document Solutions, a division of the Bytes Technology Group, is Africa's leading document management technology and solutions company, offering a comprehensive range of products and services through two independent business units: Xerox and NOR Paper. A wholly owned division of JSE-listed Altron, Bytes Document Solutions is the authorised Xerox distributor in 26 sub-Saharan countries, and has an annual turnover of more than R2 billion. In 2014, the company celebrated two important milestones: Xerox's 50th year in South Africa, as well as the invention of xerography, the basis of the most widely used document-copying machines, which was developed by Xerox 75 years ago. www.xerox.co.za The Magic Quadrant Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. | |
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Editorial contactsBytes Technology Group |