Xerox outsource partners see revenue decline

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Xerox outsource partners see revenue decline

Article published by Reuters News Service
In 2019, Xerox signed a $1.3 billion outsourcing deal with HCLTech, headquartered in country of India
- Uses call center in the country of Philippines
- Global administrative and support functions
Also has outsourcing contract with Tata Consulting Services of India
- Finance business processing
- Started in 2021
- 6 year contract for $163 million
Contractual obligations with both for 2023 = $296 million
In 2024 “could together secure only $227 million” due to downsizing of Xerox

3/6/244:48 PM

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Xerox outsource partners see revenue decline

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