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Xerox Managed Print Services help Indian businesses save costs; boost prodcutivity and energy efficiencies

Oct 16, 2012


New Delhi : Xerox India, the Indian arm of Xerox Corporation, continues its leadership in managed print services, with clients like Vodafone, Cisco, Standard Charted Bank and Alstom signing up to save on document related costs, reduce energy consumption, and increase worker productivity. Xerox MPS also helps meet the needs of today’s changing workforce – with mobile print solutions for on the go workers and security features to protect confidential information.

Xerox is rated a global leader in the MPS domain offering geographical depth, breadth and consistency of its offerings by industry analysts like Gartner, Forrester, IDC and QuoCirca. A new MPS survey from E&Y shows the the Indian MPS market is estimated at USD 80-90 million and is slated to grow to about USD 250Mn by 2015.

“Xerox has been rapidly transforming into being a services led, technology driven company. We see a fundamental structural change happening in the enterprise landscape where more and more customers are shifting from a Cap-Ex driven captive print infrastructure to an Op-Ex led Managed Print Services, thereby reaping the benefits of lower costs, enhanced productivity, mobile/cloud printing, user-based accounting and security features, effective print governance via SLA assurance and single point of accountability. Via our Xerox Print Services (XPS) and Xerox Partner Print Services (XPPS), we offer managed print services that are truly vendor agnostic not limited only to our own machines, thereby offering a comprehensive one-stop-shop solution to our customers for their office print infra-structure optimization.”. Said Vishal Awal, Executive Director – Services, Xerox South Asia.

“The market has lately seen enterprises in India using MPS to identify waste and reduce costs related to printing. This expertise is now available to businesses of all sizes ultimately reducing costs and maximizing efficiency in the print environment. Having witnessed the scope, more and more enterprises tend to partner with large solution providers to simplify, better manage and reduce the cost of their print infrastructure” said Milan Sheth, Partner, Business Advisory Services, E&Y India.

“E&Y Survey reaffirms our belief that there is a large potential in the MPS space in India. Outsourcing of services like IT and Business process is already quite prevalent in India. Managed Print Services are the next frontier of business transformation that will help enterprises lower their costs, increase productivity and help them focus on what matters most to them - “their real business”.” added Mr. Awal.

MPS segment has gained momentum in the last few years as enterprises have started to transition from Capex to Opex business mode of printing. An estimated USD 100-120 million remains untapped due to the supply and demand side barriers out of which PSEs remains largely untapped. The report highlights how business processes and IT systems integration will become increasingly important in the near future.

Other key findings from the survey

· BFSI and Telecom, being early adopters, will continue to dominate MPS spend in years to come

· Contribution of Manufacturing (Automobile, FMCG & other manufacturing) is expected to increase slightly by 2014 from current 20-22%

· Contribution from Healthcare and Energy & Utilities sector is currently low due to low level of privatisation of these sectors

· Contribution from other verticals (Media & Entertainment, Travel, Transportation, Hospitality & Logistics, Construction & Real Estate and Government & Education) is currently less than 3-4% and is likely to remain low in coming years
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