September 13, 2018
North America Operations Colleagues,
I have great news to share with you. According to industry analyst IDC, in the second quarter of 2018, Xerox is number one in the U.S. and Canada for total shipment value share which includes laser printers, multi-function printers (MFPs), and high speed inkjet. We gained four points in share in the U.S., the biggest growth we have captured in several years, and in Canada, we maintained our position as a clear market share leader.
Our overall A3 market share is outstanding in the U.S. and Canada. We are the leader in the A3 color market with 28 percent share, and saw significant growth in color A3 multi-function printers, driven by our newer workplace assistants, like our Xerox AltaLink. Our production color leadership in the U.S. and Canada was also strong with many new products doing very well, such as our new Xerox Iridesse Production Press.
We achieved these results because of your relentless focus on our customers and our partners. In NAO, we saw a big uptick in both color and mono install activity in the second quarter across all the product categories; entry, mid-range and high-end, on a year-over-year basis. For example, we grew entry color 31 percent and entry mono 25 percent; mid-range color 42 percent and mid-range mono 14 percent; and high-end color 1 percent and high-end mono 19 percent.
It is important that we share these results with our customers and partners so that they recognize our commitment and continued leadership position in the market. The attached slide has been approved for external use by industry analyst IDC, and can be shared with Xerox customers and partners.
Well done and congratulations, team NAO. I hope you are as proud as I am of these results. Let’s continue what we started, and do everything we can to keep the revenue momentum going, as we drive for our full year objectives. I know it will not be easy, but I also know if any team can do it, it is this team.
Regards,
Mike Feldman
President, North America Operations
Xerox Corporation
Office: 212.716.4418
Mobile: 323.470.8828