Xerox Launches "All in Plan" for copiers and printers

Yep, if I'm a customer I pick the lowest coverage no matter what and then do my thing. Can't wait to see this blow up. 

clients have no clue what coverage they are printing

And on top of that the questions being asked I can only imagine the honest in the answers. Do you print 11x17 double sided? Answer = Never.

Then at the end of the year the customer gets a massive invoice for correction and they are very pissed at Xerox. 

I priced up a 30ppm A3 and with volumes at 5K & 3K per month for color I get my ass kicked on price even at SRC.    Thus as always we need to educate clients.  Hoping others can post additional points as well

This is interesting. I'd definitely be interested in viewing the contract details to see what the actual overage charges are. Xerox keeps saying that it is focused on growing share in the SMB segments, so I view this as another tactic to show shareholders that they are investing in this space. Similar to the acquisition of Digitex Canada and Arena Group in the UK. 

Not sure this All in plan will be be wildly successful (HP does something similar through IT resellers and VARs).

I think we should have a thread of all the machines priced out and get a thread going. I did a 30ppm as well since we sell a lot of those. I am going to review the terms and conditions soon. 

Attached is the Allinplan from Xerox.  I highlighted some of the less favorable points that I see. If anyone sees anything else please post a reply in this thread.

When you access the web site there are three choices for volume and three choices for coverage.  I believe I selected the middle for both of them.  The app then generates a lease document, each lease has a "benchmark". I was curious about that the first time I saw it.  After reading through the lease twice I finally noticed the clause in the agreement that states something to the effect that if you are over three time in a row, XFS will either raise the monthly rate or add an additional MFP with a monthly fee attached.

Other than that I don't see that much out of the ordinary with the lease terms. But I did highlight some of my concerns.

I believe there will be issues down the road if someone selects minimum coverage and ends up doing high coverage.

I'll also post the copy of the maintenance agreement. In addition I don't see any copyrights so signup and download those quotes before you can't.  As far as MFP's there are only three color MFP's on the site right now. I did not look at printers at this time.

I just did all three color combo's from the Xerox site and all of the pricing was the same.  I did not create the lease document though. Will go back and do that

I can only imagine how big their pipelines got today when everyone started using fake accounts to get quotes 😂

LOL!!!  I thinking I may get a call or two. Did you do a quote also? @Jason H

Yes I sure did. 

did you do any for just the black copiers?  Maybe you can post yours also? @Jason H

Art Post posted:

Attached is the Allinplan from Xerox.  I highlighted some of the less favorable points that I see. If anyone sees anything else please post a reply in this thread.

When you access the web site there are three choices for volume and three choices for coverage.  I believe I selected the middle for both of them.  The app then generates a lease document, each lease has a "benchmark". I was curious about that the first time I saw it.  After reading through the lease twice I finally noticed the clause in the agreement that states something to the effect that if you are over three time in a row, XFS will either raise the monthly rate or add an additional MFP with a monthly fee attached.

Other than that I don't see that much out of the ordinary with the lease terms. But I did highlight some of my concerns.

I believe there will be issues down the road if someone selects minimum coverage and ends up doing high coverage.

I'll also post the copy of the maintenance agreement. In addition I don't see any copyrights so signup and download those quotes before you can't.  As far as MFP's there are only three color MFP's on the site right now. I did not look at printers at this time.

So,

playing devils advocate here, if we hammer our first device two of every 3 months and limit printing using various methods on the third you would bypass the system safeguards/charges/up-feeing for overprinting?

Interesting, I think a lot of customers will be looking to find loopholes in this as the potential rewards are high.

Good luck to Xerox, I figure the only way this will work will be if their projections/calculations of how many customers are under/over printers (their sweet spot) are correct.

These figures I imagine are based on existing use customers so their is nothing to suggest customer print patterns will change (to the band where the customer is gaming the system and Xerox is breaking maybe even or slightly losing?).

All in all thanks for sharing, very interesting indeed.

AC68

AC68 posted:

Art Post posted:

Attached is the Allinplan from Xerox.  I highlighted some of the less favorable points that I see. If anyone sees anything else please post a reply in this thread.

When you access the web site there are three choices for volume and three choices for coverage.  I believe I selected the middle for both of them.  The app then generates a lease document, each lease has a "benchmark". I was curious about that the first time I saw it.  After reading through the lease twice I finally noticed the clause in the agreement that states something to the effect that if you are over three time in a row, XFS will either raise the monthly rate or add an additional MFP with a monthly fee attached.

Other than that I don't see that much out of the ordinary with the lease terms. But I did highlight some of my concerns.

I believe there will be issues down the road if someone selects minimum coverage and ends up doing high coverage.

I'll also post the copy of the maintenance agreement. In addition I don't see any copyrights so signup and download those quotes before you can't.  As far as MFP's there are only three color MFP's on the site right now. I did not look at printers at this time.

So,

playing devils advocate here, if we hammer our first device two of every 3 months and limit printing using various methods on the third you would bypass the system safeguards/charges/up-feeing for overprinting?

 

Interesting, I think a lot of customers will be looking to find loopholes in this as the potential rewards are high.

Good luck to Xerox, I figure the only way this will work will be if their projections/calculations of how many customers are under/over printers (their sweet spot) are correct.

These figures I imagine are based on existing use customers so their is nothing to suggest customer print patterns will change (to the band where the customer is gaming the system and Xerox is breaking maybe even or slightly losing?).

All in all thanks for sharing, very interesting indeed.

AC68

or what happens if you don't receive meter reads on your monthly invoice? You may not even know your volume until you hit the three month clause and bang you have an higher monthly cost for the rest of the term of the lease

Just more slick packaging of the same stuff has been doing forever.