Print OEM Xerox has said it sees a “significant opportunity” to grow IT services in the SMB market.
On this week’s Q2 earnings conference call, CEO John Visentin confirmed that the company would develop IT services via its Xerox Business Services (XBS) unit (formerly Global Imaging Systems). Today, three XBS regional businesses (or ‘cores’, as Xerox calls them) are offering IT services – including to the tenth largest schools district in the US – but operations are being ramped up to expand capabilities to around a third of cores by the end of the year, added Visentin. It is planned to roll out IT services to the rest of the cores and Europe in 2020.
The focus on IT services comes as Xerox’s print revenues continue to decline. Q2 sales fell 7.2% in local currencies to $2.29 billion, with equipment sales sliding 9% and post-sale revenue decreasing 6.6%. read the rest here