Does anyone have any competitive information on this new color mfp from Xerox?
Attached is a proposal from one of my pending deals.
A couple points of interest:
1. Xerox makes no mention of whether the 3400 copies included in this proposal includes color. This leads to a "he said, she said" scenario where the prospect says that Xerox said it did and we say it does not (this should be simple enough to solve).
2. It is probably a typo, but Xerox has quoted .0109 for excess color pages (should probably be 10 cents).
3. When we did some recon by calling Xerox and looking on the website the cost of operation alone on color exceeds 10 cents per page.
4. When I checked my area, no one within an hour services this machine which is based on a Phaser engine. Xerox service said that they basically walk you through what needs to be done, sending you parts and instructing you on how to replace them. Service is available at a steep rate of over $200 per hour for the first hour and then something per 15 minutes remaining hours.
5. I don't have a color copier that is this cheap that I can offer, so I plan on selling against color explaining that color will inevitably triple their monthly copying expense (a little week, but what can you do). I will focus on the customers need for a reliable business machine and the fact that this copier cannot even be serviced locally and that the last thing they want to do is enter into a 5 year lease on a machine that can't be serviced.
6. I was told that this 24ppm machine is up to 24ppm because it uses the wax stick technology and that like an inkjet it slows down considerably when page coverage is increased. Anyone have any information that confirms this?
7. This system looks great on paper and I'm sure that Xerox will sell a load of them. It seems like the only way to beat this thing is to educate the prospect.
Thanks for any input.
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