LITTLE ROCK, Ark.--(BUSINESS WIRE)--Windstream Enterprise, a leading IT managed services provider, announced it earned three prestigious Stevie^® awards in the 2024 American Business Awards. Windstream took the Gold for its Secure Access Service Edge (SASE) solution, powered by Cato Networks; Silver for its Contact Center as a Service (CCaaS) solution, powered by Talkdesk, and Bronze for its IT Managed Services portfolio.

The judges who selected Windstream noted that the company has made impressive strides in adopting artificial intelligence (AI) and cloud technologies. One judge stated, “With its comprehensive SASE offering, and ongoing commitment to customer satisfaction, the company continues to set the standard for cybersecurity excellence in the industry.”

Windstream’s combination of SASE with SD-WAN connectivity and advanced security layers safeguards business edges and offers “a paradigm shift in cybersecurity, providing organizations with comprehensive protection and streamlined management capabilities,” according to another judge.

Judges also commended CCaaS powered by Talkdesk for applying AI to assist contact center agents in real time with both customer experience and employee productivity enhancements. In addition, Windstream’s IT Managed Services and its comprehensive range of services, cost-saving benefits and positive impacts on business customers stood out among the pack for its value in supporting overly taxed enterprise IT departments.

“These awards underscore our innovation mindset and how our customizable services are carefully designed to solve business problems,” said Michael Flannery, president, Windstream Enterprise. “Because enterprise IT staffs are buckling under the strain of increased cyberthreats, as well as remote work environments, digital transformation mandates and an historic talent shortage, Windstream’s intelligent, award-winning solutions and dedicated support give them real-world support to achieve their business goals in a competitive landscape with a trusted, experienced partner.”

More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in The American Business Awards, the U.S.A.’s premier business awards program. Winners were determined by the average scores of more than 300 professionals over three months of judging from February-April. All organizations operating in the U.S.A. are eligible to submit nominations—public and private, for-profit, and non-profit, large and small.

“While growth in much of the world economy has recovered slowly from the COVID-19 pandemic, the American economy continues to show remarkable resilience and growth,” said Stevie Awards president Maggie Miller. “Our 2024 Stevie winners have contributed to that successful recovery through their innovation, persistence and hard work. We congratulate all our winners in the 2024 ABAs and look forward to celebrating their achievements during our June 11 awards banquet in New York.”

Details about The American Business Awards and the list of 2024 Stevie winners are available at www.StevieAwards.com/ABA.

To learn more about cloud-optimized connectivity, security, and managed IT solutions from Windstream, please visit windstreamenterprise.com.

ABOUT WINDSTREAM

Windstream Enterprise drives business and government agency transformation across the U.S. through managed cloud communications, networking and security services. Windstream Enterprise is one of three brands managed by Windstream. The company’s quality-first approach connects customers to new opportunities and possibilities by delivering a full suite of advanced communications services. Windstream also offers fiber-based broadband to residential and small business customers in 18 states as well as customized wavelength and dark fiber solutions to carriers, content providers and hyperscalers in the U.S. and Canada. Windstream is a privately held company headquartered in Little Rock, Ark. Additional information about Windstream Enterprise is available at windstreamenterprise.com or windstream.com. Follow us on LinkedIn at @Windstream.

Category: Enterprise