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We've had some discussions on this and just thought that I would put together a few points in an article about 11x17's. Please feel free to comment!

Who Needs 11 x17??
by Art Post


How many companies really have the need to copy 11 x 17? Doctors? No, Mortgage Companies? Not Really, Title Companies, Almost Never, Financial Institutions, Hardly, the list could on and on. Construction, Architects, Engineers and Manufacturing will all use 11x17 however 12x18 would be a better fit for them especially when printing half size CAD. Companies that have their own Marketing Departments would benefit from printing 11x17’s for catalogs, and brochures. Take not that I mentioned printing 11x17’s and not copying 11x17’s.

After being in the field for 26 years, think… how many of your clients actually copy onto 11x17? My own experience tells me that about five percent of my customers copy to 11x17. So why are 90 percent of all copiers capable of copying 11x17’s. I wish I had the answer to that, it seems like it is a hold over feature from some of the very first analog devices!

I’ve always thought that wouldn’t it be great if I could sell a copier that could scan 11x17, and only print letter and legal. Then the customer could save on space, and the cost of the system. Here’s my idea for the manufacturers, create another line of MFP’s that will scan 11x17 but will only print letter and legal. These machines can either be color or monochrome devices. If the client needed 11x17 copying we would have a few choices for them with an MFP that can print or copy in color or monochrome, or how a bout just having a few printers that can print 11x17. As long as they can scan 11x17, they can then print the scans to their printer!

HP touts their m4345xm MPF; this system is capable of copying and printing letter at upto 45 pages per minute. The m4345xm MFP also supports legal size printing and copying. The m4345xm MPF can be outfitted with an optional stapler stacker and features scanning, three paper tray, hard drive, faxing and printing as standard features. HP’s list for the m4345xm MFP is under $5,000. When comparing this to a Ricoh 3045MFP, the list price for the Ricoh is $14,795. That’s a $10,000 savings for each 45ppm MFP purchased!

Lexmark offers the X646ef MFP that has a print and copy speed of upto 50 page per minute. The X646ef MFP also supports legal size copying and printing. There is no optional stapler/stacker feature for this device and the device is only available with two paper trays and a by-pass. However, the unit can still copy, scan and fax and has the 50 ppm speed all for $4,495.00. In reviewing the products on Lexmark’s site, Lexmark does offer the traditional MFP with 11x17 capability; the MSRP for this product is $10,799 and only has a speed of 35ppm, more in line with the likes of Ricoh and Canon.

I know there are many arguments when it comes to matching the HP or the Lexmark against their Ricoh or Canon counterparts, however if the need is speed, volume and a multifunctional device, which would you choose?

The way I figure it, is that the knowledgeable buyer sooner or later is going to figure out that they can get the same reliability, quality and performance from an HP system like the 4345 and spend a thousands less per machine. What if they needed 100 machines, they could save $1,000,000 or more just on the acquisition costs of the hardware.

So when you hear the saying that all manufacturers care about is moving a box, that’s absolutely correct. So, if the objective is to capture pages, why not develop systems that have a smaller footprint and allow the client to have the speed and volume that they require.

My belief is it may just be a matter of time before Ricoh, Canon or Xerox or maybe one of the smaller guys exploits this huge market potential. Keep in mind that the manufacturers do not care how much we (sales people and dealers) make, all it comes down to is how much consumables they sell or how many pages are captured on their devices (Total Document Volume)

Would it be too far fetched to think of developing a system just for attorneys, one for doctors, another for realtors. Some of the re-positioning can be done with current models and others could come from "out of the box" marketing.

Lee Kirkby from Leppert in Burlington, Ontario responded with this when the quest was presented on the P4P Hotel Message Forum. “Interesting idea. I personally think the copier manufacturer's myopia with the 11x17 format has a lot more to do with inertia than with market demand. Look at how well HP and Lexmark have done in the printer market with very limited tabloid product. Why does speed and high capacity paper handling have to equate to tabloid format. If the traditional vendors don't pick up this ball, then you can be sure someone beyond HP will...they won't ache forever figuring out how to build (or buy) a decent document feeder.

Personally, I think the hand writing is on the wall for the 35, 45, 50 + page per minute fully functional letter, legal and ledger MFP.”

Who Needs 11x17? Not many when the cost can be over a $1,000,000 when purchasing 100 machines or when a client can save $10,000 on every system purchased. Who do you think falls into this category? Probable some of the largest producers or copies and prints, such as Universities, Hospitals, Health Care Organizations, Financial Institutions and Schools and there are probable a few more that I am missing.
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Does it really cost that much more to make a machine that can print 11" as opposed to 8.5" ? Or one that will fit 17" in addition to 14"? I think pricing is driven more by the perception of capability. For the paper tray to accomodate 11" x 17", you are only adding 2.5" x 3" to the size of the machine. I would agree that rarely is 11" x 17" necessary, but if you took away the 11" print width for a 9" drum, you wouldn't have rotate sort, and speed would have to be measured by the 11" letter instead of 8.5".

Personally, I agree with your reasoning. I just don't think that the manufacturers are realistic in the additional cost for what they might consider a premium, I can't imagine that there is really that much more in manufacturing costs.
Darren:

Good to hear from you! I'm not sure if the HP prints short edge or long edge. If I were to quess I would guess short edge, therefor if it could feed long edge first it would even be faster!

Maybe someone can confirm the short edge or long edge for us.

In reference to the rotate sort, you could fix this with a "shift tray" in the exit area, then there would be no need for rotate sort.
More thoughts on this...

The cost savings involved in only supporting Legal vs. Tabloid is largely based on the fact that you have a smaller drum.

You suggest that the HPs would be faster if they fed "long edge first". In order to do that they'd need a larger drum, negating the cost savings you proposed earlier.

I think your idea has some merit though. I could see having 1 model, used for bids, that would give us this "just a little bit less" philosophy. Perhaps as a subset of the 3500/4500 series. We could have a 4514 that only does legal? Remember though that having an 8.5" drum would mean our machine would also print short edge first, making them slower than their 11" drum counterparts.
Some thoughts of mine on this subject

The HP running 45cpm short edge is running as fast as 60cpm 11x17 copier so if you were running legal size the 45cpm HP is as productive as a 60cpm 11x17 copier. This leads me to ask are 11x17 copiers too slow. Just about every manufacturer now has a desktop copier capable of over 20cpm and they run legal as fast as a 30-35 cpm 11x17 copier. If these cheap desktop copiers can handle the speed why can't the larger machines? What are your thoughts on this?
Ah, that was one of my issues also, they are running short edge at 45 ppm, and we are running long edge at 45ppm. How about the volume also, why does HP rate so high and we rate so low?

I have seen many HP's lasers where the meters range from 700K, and I also a few that were over 1,000,000
Yes, this topic could be debated for decades ... perhaps it has. But those of us who were copier before digital, were always fed the canned reasons for the quality differences between "PC" type and "Commercial Quality" boxes. Bigger is better? And therefore more expensive ... enter into the digital age ... HP already controlled the network (with Canon made laser engines), even they have gone cheap on the low-end thanks to the likes of brother who, while the first few models left a bit to be desired, has gotten real good at making high-quality cheap laser printers. The lines are blurred. Why not make something the size of an MP 161 that can print 35, 45, 55 pages a minute that can have a shift-sort tray? It would be so little? If it looks just like the desktop multi-function, how could the dealer get a $3000 - $4000 premium for the speed? Remember when it cost $2000 just to add PostScript to a copier print controller while an HP for $899 came standard with it? Before Ricoh owned Savin, remember hearing things like "Savin uses cheaper parts"? Are there really any answers? Why am I rambling on so? Sure, some little "PC" type copiers are made cheap and won't hold up, but that doesn't mean that they can't be made to hold up at that size ... HP proves that. So really, what is it? Perception? Marketing? .... How many licks does it take to get to the center of a tootsie pop?
Here, I'll answer as many of Darren's questions as I can...

quote:
Originally posted by Darren ....:
How many licks does it take to get to the center of a tootsie pop?

Three

But seriously... I'm sure you know the "answers" such as they are for the questions you posed.

Yes, an HP laserjet 4 can print over 50,000 prints in a month. Yes, they can last well over 1,000,000 prints. Yes, their entry cost is amazingly cheaper than our MFPs.

One of the reasons they are capable of doing that is that you replace 70% of the parts that might break and cause a service call each time you replace the Toner.

It's all about percieved value.

If you don't need the features offered by our MFPs and aren't concerned with total cost of ownership, then an HP is the way to go, all the time every time. This is especially true if the number one item on your "Feature" list is "Convenience". If Sally doesn't want to get up from her desk to go get her print and she "Values" this more than other concerns, you cannot beat out a desktop laser printer. Ever.

Every time I've sold an HP solution (at the customer's insistance), I have been able to go back to that customer in 90 days, show them the cost they have incured over that time and convince them to swap out the HPs for MFPs.

I guess I've wandered a bit far afield here, but all this discussion got me thinking Smile.

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