What Happened with the RICOH Pro L4000

You mean Batelli resigned?
I sure wish they would get someone in there that was worth a damn. Previously Linda Allen and then Batelli.
I am sure the Plotworks thing didn't have anything to do with it.
J.

yup, Batelli resigned and that's not a good sign.  Why should give me the job!1 

Are you talking about the mimaki machine? The service documentation showed up online a week ago with the models L4130 and L4160.

yes the mimaki, anything you can share on that would be appreciated!

Hey, I was pretty good

You were!!!, ever since you left it's been a fiasco with the wide format division.

Batelli now with samsung

Great. We are Samsung dealers. Hope we don't have to deal with him at any level. And yes, you were missed greatly.
Happy New Year and hope you are well.

Over the years I've had the opportunity to interact with many product managers at Ricoh.  This guy never returned a call,   actually I'm glad he's gone.

I hope Ricoh can bring back the magic they had when Linda ran the division. Plotworks has been a great product with great support once you learn the capabilities. It is an excellent PlotBase replacement product.

I cannot think of a better time to be selling Wide Format- here in the SE, industry is back on it's feet and growing. 

Plotworks is not Plotbase.
Bring back Plotbase and scantools.
At least we can still get Plotbase. I just wish they would not force Plotworks upon us without a choice.

Maxima1

 

Agreed about the production thing with wide format.  But dude you're less than stellar at returning calls, and if you're referring to me digging for information for a blog, well, you're way off base.  Plus how can you make that statement,  if you don't call the person back to find out what they need?

 

It's not only me, I've spoken to others and we all agreed you were not that good when it came to call backs. Now, this doesn't mean I don't like you, I do like you, but dude you gotta call people back in a timely manner.

Good Luck in your new roll and hope if works for you.  Ricoh wide format will be another issue with PPBG.

 

Art

You were atrocious at returning phone calls. And for you to state that you returned calls in a timely manner that you deemed important takes the cake and proves the point.
Additionally, the sales reps in the field who religiously continue to sell the wide format product are the reason for any continued success in that area of Ricoh's product line. With the mandatory increase in price and a stale product lineup most days it is a difficult exercise.

I wish everyone that is selling wide format in Ricoh continued success. I know it is a tough endeavor and will continue to be considering the internal shift towards color and support for direct. If you required better support, I hope you receive it in the future.

 

Good Luck.