Weekend MFP Industry Notes Newsletter 12/12/10

Weekend MFP Industry Notes Newsletter
12-12-2010


- Lexmark announced that it has named Ray Belanger, CEO of Bay Copy of Rockland, MA to its dealer advisory council. Ray joined 11 other dealers on the council for a two day meeting at Lexmark headquarters in Kentucky. As part of the meeting, Lexmark took the 12 members for a tour of the WinStar Farm race horse facility.

- Toshiba announced it will conduct a webinar for all interested end users regarding how to reduce their risk of copier data security leaks. The webinar will be on 12/16/2010, and feature guest speaker, Bill Blake, the president and COO of eDocument Sciences, LLC. (Toshiba copiers were featured in the CMS report on issues with copier hard drives, which was broadcast on 4/19/2010)

- Toshiba announced that it is looking to have 10% share of the LCD TV market by 2013.

- Street pricing recently seen in the print for pay market:
o Ricoh Aficio PRO 720S w/external Fiery/stapling finisher/booklet maker for $53,900 with color clicks @ $0.045. 11” x17” billed as one click.
o Xerox DocuColor 252 (disc) w/embedded Fiery/booklet maker for $27,200 with color clicks @ $0.049 and b/w clicks @ $0.0129. 11”x17” billed as one click.
o Canon imageRUNNER IR-8105 w/Fiery/booklet maker/hole punch/LCT for $29,900 with b/w clicks @ $0.0042. 11”x17” billed as one click.
o Demo Xerox 4595 w/controller/bookletmaker/stapling finisher/hole punch/LCT/cover inserter for $25,400 with b/w clicks @ $0.0052. 11”x17” billed as one click.

- In a recent survey of printshops, the average selling price of a letter size color copy was 42 cents.

- Brittany Edwards of San Antonio, TX was arrested after she attempted to buy a beer at the Firehouse Bar & Grill, using a fake $20 bill she made using a color copier.

- The Federal Reserve announced that while it printed 1.1 billion redesigned $100 bills, a large number of them were not printed correctly, and will have to be quarantined, sorted and burned. The cost of the mistake is estimated at $120 million.

- Heidelberg announced that in Australia it will resell the Konica Minolta bizhub PRESS C6000 and C7000 models.

- Oce’, a division of Canon, announced it sold a VarioStream 8650 production b/w system to School Datebooks, Inc., which makes customized datebooks for the education vertical.

- Oce’ announced that offset press maker, manroland of Germany, will resell its JetStream production inkjet systems.



- IDC announced that 31 million printers/MFPs were shipped in the third quarter of 2010 worldwide.
o total value of $14.3 billion
o 38% growth in b/w MFPs
o 21% growth in color MFPs
o 35% growth in b/w laser printers
o 5% growth in color laser printers
o HP shipped 3.5 million laser units
o 20 million inkjet units shipped, up 6%
o 6.8 million units total shipped in US, up 3%

- Google announced release of beta version of Google Cloud Printing. Details:
o lets users print from anywhere without print drivers
o computer in use must have Windows XP, 7 or Vista
o end user downloads Google Chrome OS and Google Cloud Print Connector
o Can print to web-connected printers
o Google hopes that printer and MFP vendors will produce cloud-aware printer that support Google Cloud Printing out of the box

- Xerox announced it will spend $25 million to expand its EA polymerized toner plant in Webster, NY.
o Will increase production by 50% as more models in product line use this toner instead of pulverized toner
o Original plant opened in 2007
o Has 20 miles of pipe
o Has 4,000 sensors that track temperature, humidity and air flow
o Original investment was $60 million
o Expansion will be complete at end of 2011
o Will add 10 employs to total of 75
o Claims that it has 300 patents related to toner

- Steve Wozniak, one of the original founders of Apple Computer gave speech at the new Computer History Museum:
o Had offered his original design for Apple 1 computer to HP 5 times, but was turned down each time
o HP co-founder Bill Hewlett reportedly said afterwards; “you win some, you lose some”
o At recent auction last week in London, someone paid $174,000 for an original Apple 1 computer in working condition
o Steve also invented Pong, an early video game

- The Managed Print Services Association (MPSA) announced a management change:
o Jim Fitzpatrick of Okidata, has resigned as association president, and is now on Board of Directors – Manufacturer Representative
o Ken Stewart, of Photizo Group, has resigned as member of board of directors, and is now on Standards Committee
o Joe Barganier was elected interim president, and is currently working for MT Business Technologies of Ohio as manager of Total Output Management offering.

- According to Photizo Group, the managed print services market:
o Grew from $20 billion in 2008 to $24 billion in 2009
o Will be $68 billion by 2014
o 24% compound annual growth rate
o Double digit growth projected for next 5 years

- According to survey conducted by MSPmentor 100, only 20% of managed IT services providers provide managed print services.

- More info on the new Ricoh A4 color laser MFPs, the Aficio MP C300 and MP C400 offering:
o while are A4 (meaning letter/legal size paper only), the main engine is so large, apparently it is designed to be a floor standing unit only
o 30ppm and 40ppm top speeds respectively
o Maximum recommended volume of 20K/month
o Document feeder scans at 30opm
o 8.5” color touch screen LCD display that tilts up and down
o 600x600dpi as copier and 1200x1200dpi as printer (1, 2 or 4 bits per pixel)
o Comes standard with single 550 sheet paper drawer and 100 sheet stack bypass
 Maximum paper capacity with options of 2,300 sheets
 Can handle up to 256gsm
 Auto duplex standard up to 163gsm
o Uses Ricoh PxP polymerized toner w/4 tandem OPC drum design
o 60 second warm up time with 15 second first color copy out time
o Optional fax board (up to 400dpi with optional RAM)
o Optional internal stapling finisher with hole punch
o Built-in print controller: (actual maker unknown)
 1.5GB RAM/160GB hard drive
 Intel Celeron 1GHz processor
 XPS, PCL and PostScript print drivers standard
 USB & 10/100BaseT ports standard
 Optional 1000BaseT gigabit Ethernet
 Scan to and print from USB thumb drive or SD digital camera memory card
 Scan to email/FTP/SMB/URL/NCP/TWAIN/LDAP/folder
• Optional File Format converter for user box like features
• Optional web browser
 Optional embedded software (uses UNIX and JAVA operating systems)
 Optional hard drive encryption kit and data overwrite kits

- Ricoh announced it will offer biometric readers in conjunction with Equitrac cost recovery options for its MFPs.
o “unlike card and password protected authentication, biometric characteristics can not be misappropriated through bullying”
o “this technology is the safest possible way to identify the user”
o As compared with proximity cards; “the replacement of cards and wasted paper is also costly”

- In a cost cutting move, Ricoh announced it is shrinking its wholesale division from 4 regions to only 2:
o Ricoh dealer division employees were instructed to call in to a special phone number and received one of two pre-recorded messages:
 Your position has been eliminated
 Your position had changed
o Mark Conant (east) and John Stewart (west) are two RVPs left
o The district sales managers will now support all Ricoh, Savin & Lanier dealers, rather than having separate personnel for each brand

- Hewlett Packard announced it won an $80 million contract for IT services from TOPS Friendly Markets grocery store chain.

- Monotype Imaging Holdings announced it won contract to help HP provide PCL and PostScript printing for Color LaserJet CM4540mfp and CP5520 color laser printer.

- When asked about offering managed print services, Epson executive, Chris Price, stated; “I don’t think we can be that bullish. We are probably finding it as equally tough, mainly because in MPS customers are looking for a suite of products or services as opposed to what we offer…”

- More info on new Sharp A4 b/w MFP, the MX-B402 featuring:
o Base MSRP of $4795
o Replaces MX-B401
o 40ppm top speed
o Document feeder that scans both sides of original, holds up to 50 originals and scans up to 35opm
o 1200x1200dpi print, 600x600dpi copy
o Optional fax board (max of 400dpi)
 Optional Internet fax
o 8 second first copy out time
o Comes standard with single 500 sheet paper drawer and 100 sheet stack bypass
 2,100 sheet maximum with options
o Auto duplex
o 110lb index max from bypass
o Available in “SC” version which provides the “Scan Centric” feature for $5695
 Can feed plastic ID cards or business cards
 Retractable keyboard
 Customizable LCD screen
 Card Shot feature
 Blank page skip and image preview
 Ruggedized rubber feed tires that can handle thicker card stock
 Rollers can also handle the raised letter of plastic credit cards or ID cards
 Cards pass straight through to the other side of the document feeder (unlike when feeding normal paper originals) so the cards are not bent or damaged
o 7” color touchscreen LCD display
o Optional embedded software applications via the OSA interface
o Max duty cycle of 150K/month, recommended max is 8K/month
o Optional internal stapling finisher
o Built-in print controller (actual maker unknown)
 800MHz processor
 80GB hard drive
 PCL print driver standard
 Optional XPS and PostScript print drivers (required optional RAM board)
 10/100/1000BaseT & USB ports
 512MB copier memory and 512MB printer memory
 Scan to email/FTP/SMB/folder/USB
 Optional hard drive security kit

- Kofax, maker of document capture middleware software, announced it won large $400,000 install at Rohm and Haas, a large global manufacturer of chemical products with 50 locations.



- According to “GreenOrder”, a sustainable business strategy firm:
o Copier sales in US are worth $24 billion annually
o Older copiers use up to 60% more energy than new models
o Average office worker creates 1.5 pounds of paper waste each day
o Recycled paper uses 44% less energy and produces 48% less waste
o More than 100 million cartridges end up in trash each year in US
o Cartridges take up to 450 years to decompose
o Toner remanufacturing employs 35,000 in the US
o Reconditioning cartridges saves 264 gallons of oil and 845 lbs. of solid waste each month
o Fewer than 10% of all electronics discarded are recycled each year in US
o Electronics contribute 50 million tons of trash each year to landfills

- Hyland, maker of OnBase document management software, which has a large market share in the healthcare vertical, announced version 10.0 adding:
o Intelligent automated indexing
o Business process and notation modeler
o Site provisioning for MS SharePoint
o Comprehensive full-text search with Autonomy IDOL integration
o Integration for MS Outlook 2010

- EHR usage survey. Survey conducted by Centers for Disease Control and Prevention reveals:
o More than half of physicians surveyed are using at least a partial EHR system in their practices
o Nearly a quarter have a system in place that meets criteria for basic EHR system
o 10% have fully functional EHR in place

- McKesson, maker of EHR systems, announced that Professional Data Services Inc. won its “Value Added Reseller of the Year” award for its sales of McKesson Practice Partner EHR during last year.

- According to survey of EHR usage in pediatric hospitals conducted by Archives of Pediatric & Adolescent Medicine:
o 2.8% have a comprehensive EHR system
o 17.9% have a basic EHR system
o 15.7% exchange health info electronically
o 34.3% have CPOE (computerized physician order entry) systems

- According to survey from College of Healthcare Information Management Executives (CHIME):
o 15% of hospital CIOs are confident that they will have EHR installed by April, 2011
o 5% expect to meet meaningful use targets in first 6 months

- Allscripts, maker of EHR systems, announced it won a contract from Berkshire Health Systems of Berkshire County, Mass.

- Pediatric Cardiology Associates in Syracuse, N.Y., implemented Allscripts EHR.

- Cerner announced it won an EHR contract from WellSpan Health of Pennsylvania.

- Epic won an EHR contract from University of Colorado Hospital.

- Medsphere won an EHR contract from Lutheran Medical Center of New York.


- Auxilio, a managed print services provider that focus on the healthcare vertical, announced it won contracts in California from:
o Santa Rosa Memorial Hospital
o Petaluma Valley Hospital
o Queen of the Valley Hospital

- Worldox, a document management program for the legal vertical, won the “Gold” award from Legal Technology News for 2010 based on customer satisfaction.

- Ricoh announced it has chosen to offer IPRO Tech software for its legal vertical market customers, including the eCapture, Allegro and Eclipse eDiscovery products.

- Biscom, maker of solutions for the legal vertical market, announced that its products will be offered by Loffler Companies, a Konica Minolta dealer in Minnesota.