Warranty on Ricoh copier parts | Print4Pay Hotel

david147 (Guest)

I have a customer that has a 2035s/p it's about 10 months old. They don't have a service contract. The Hard Drive blew! Their IT guy said on the hard drive there was a website where he keyed in the serial number of the blown hard and the website said it was still covered under warranty. Does anyone know anything about a part warranty??

David147

6/8/056:23 PM

Original Post

Darren ....Docusultant Elite P4P'er

I doubt it directly from Ricoh. Most Hard Drive manufacturers cover the hard drive anywhere from 1 to 3 years. You have to go directly to them for that. I did years ago when a hard drive failed on an AF450. It depends on the manufacture and if it was originally purchased by Ricoh and shipped to Singapore or Taiwan, this might have an impact on whether the Mfg will ship a warranty replacement to a different country.

6/8/058:38 PM

Add Reply

Sign In To Reply

<div id="{%=id%}" class="reveal-modal small h-alert-modal-popup" data-reveal>
    <div class="first-modal-focus focus-utility-element" tabindex="0" aria-label="Inside Modal"></div>

<h4 id="{%=id%}_title" class="margin-bottom-10 popup-title"></h4>
    <div id="{%=id%}_body" class="margin-bottom-10 popup-body">
        </div>

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>