Powerful Web-based Analytical Program Optimizes Corporate Document
Production Infrastructures and Reduces Costs By Up to 40 Percent
IRVINE, Calif., (August 18, 2003) – Toshiba America Business Solutions (TABS) today unveiled a powerful, Web-based document management and output analysis program called Encompass™. Developed by Toshiba to enable organizations to accurately assess their document production and management environment, Toshiba’s Encompass Document Analysis Program uncovers the “hidden” cost drivers associated with copiers, printers and fax devices and the use of inefficient and costly manual-based document production procedures. With Encompass, organizations can implement an effective strategy to increase business productivity, enhance employee and operational efficiency and reduce document production and management costs by up to 40 percent.
According to research conducted by leading analyst firms, the average company spends up to 15 percent of its annual revenues on document production, management and distribution, resulting in millions of dollars in lost profit annually due to poorly managed document production infrastructures. Encompass integrates Toshiba
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core competencies with the renowned Six Sigma™ methodology, a proven, step-by-step approach to quantitative analysis and process improvement to deliver a comprehensive review and action plan. With Encompass, organizations gain unprecedented control and visibility of document infrastructures and initiate cost-saving strategies for both short- and long-term process improvements.
“In today’s economic environment, companies are being challenged to do more with less. Toshiba’s Encompass Document Analysis Program enables companies to meet the challenge and positively impact bottom line performance by optimizing their copiers, printers, and faxes, and by providing a framework for long-term optimization and efficiency in all document dependent processes,” said Michael Alpert, director, Business Solutions and Planning, TABS.
With Encompass, document solutions professionals engage in a fact-finding mission to gather information about an organization’s total document production infrastructure including output equipment, document management software solutions and the current processes driving document production, distribution and organization. An assessment is presented in an Encompass Document Analysis Report (DAR), a detailed written presentation of findings, recommendations and custom solutions that serves as a targeted blueprint to successfully achieve optimization objectives and realize significant cost savings. In addition to a complete list of all copiers, printers and faxes used within the company, an Encompass DAR will typically include equipment and supply cost and utilization figures, support, procurement and
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outsourcing costs, technology overview, and impact of high-cost inkjet and laser printers utilization, among other critical data.
An Encompass Program and DAR provides the 20/20 visibility to initiate cost-saving strategies including reduction and more efficient use of output equipment, implementation of network-connected multifunction products (MFPs) and document production and workflow reengineering to reduce network bottlenecks and costly IT support.
Encompass Online - Extending the Value Proposition
The result of more than two years and 2,500 man-hours of dedicated research and development, Encompass is the culmination of Toshiba’s industry knowledge base and the company’s proven technology capabilities as demonstrated by its award-winning FYI Portal. Using the FYI Portal BEA WebLogicÒ infrastructure as a foundation, Toshiba has developed Encompass Online – the Web-based tool that supports Toshiba’s Encompass Document Analysis Program offering. Consisting of a database of more than 3,000 copiers, printers and fax devices and 6,000 supplies for both Toshiba and competitive products dating back to 1990, as well as their associated usage and supply costs, Encompass Online provides seamless access to data with “point-and-click” ease. Toshiba’s trained document solutions consultants access Encompass Online through the FYI Portal, and can quickly and efficiently enter and synthesize the document production infrastructure information gathered during an assessment.
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Unlike manual-based document analysis offerings available on the market that require weeks of research from numerous data sources, Encompass Online ensures integrity and consistency through continually updated drop-down data menus and pre-determined industry-accepted metrics that provide an accurate, comprehensive picture of an organization’s current equipment usage and total cost of ownership of output devices. With Encompass Online, Toshiba consultants dedicate more time to solutions discovery and improving organizations’ bottom line and less time with qualifying outdated research and data.
“Toshiba’s Encompass Document Analysis Program and Encompass Online reflect Toshiba’s efforts to deliver powerful business solutions based on emerging technologies to elevate companies to the greatest level of efficiency and success,” said Mark Mathews, vice president, Marketing, TABS. “We created the Encompass program to address a growing need in business today and we will continue to keep a pulse on the changing landscape to deliver the products and services businesses have come to expect from a global technology leader.”
About Toshiba America Business Solutions
Toshiba America Business Solutions, Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers and toner products throughout the United States, Latin America and the Caribbean. Headquartered in Irvine, Calif., TABS comprises four divisions: the Electronic Imaging Division, Toner Products Division, Document Solutions
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Engineering Division and TOPAC, a subsidiary which operates a network of office equipment dealers.
Named the most favored manufacturer in seven of the past eight years by the Business Technology Association (BTA), Toshiba’s entire product line, customer
support and marketing distribution policies are a marker for the industry. Among the
many other awards garnered in recent years, Toshiba was named the “Copier Manufacturer of the Year” by the Marketing Research Consultants (MRC) in 1997, 1998, 2001 and 2002 and received the CIO Web Business award for its leading edge intranet site in 1998, 1999 and 2000.
TABS is an independent operating company of Toshiba Corp., the sixth largest electronics/electrical equipment company and the world's 62nd largest company in terms of sales. Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2002 was approximately $47 billion.
For more information on Toshiba copier, facsimile and printer products, or for a local dealer, call 1?800?GO?TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com.
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