The global managed services industry is projected to grow from $243.33 billion in 2021 to $557.10 billion in 2028 at a CAGR of 12.6%. Here’s a look at the top opportunities and challenges for MSPs as we head into 2023.
Most businesses today rely entirely on their technology thanks to the digital transformations they have undergone over the past few years. This is true of companies of all sizes, including SMBs. The problem for SMBs, however, is that they often need more internal talent to support and maintain their technology infrastructures. This forces them to seek IT support outside of their organization. This trend is reflected in a 2021 survey that showed that the number of companies using third-party firms to manage more than half of their IT needs increased by 50 percent over the year prior. That’s nearly four in ten businesses.