MSPs are increasingly adapting their business models to include more managed services, the latest research from Datto has found, with 80% reporting that recurring services now drive a portion of their revenue.
Surveying more than 1,600 MSPs around the globe, Datto’s ‘State of the MSP’ report highlighted an “industry shift” from service providers solely modelled on ad-hoc services to becoming more strategic advisors to their SMB clients.
Specifically, 44% of survey respondents revealed that more than 50% of their overall revenue now comes from recurring services.
“SMBs in particular struggle with increasing IT complexity, an explosion in security threats, greater compliance demands, and intensifying skills shortages. More than ever, companies are turning to trusted IT partners to help solve these challenges,” commented Alastair Edwards, chief analyst at Canalys. “Canalys research shows that more than 80 percent of channel partners around the world now offer some form of managed service. read the rest here