NEW YORK (PRWEB) September 18, 2019
Swiss Post Solutions (SPS), an innovative leader in business process outsourcing and digitization solutions, has announced the addition of Joe Kovach as Head of Document Processing for North America. Reporting directly to the SPS North America Chief Executive Officer, Dan Moscatiello, Joe will also serve as the Chief Technology Officer and Transformation Lead, responsible for SPS’ Document Processing Centers (DPCs) and Information Technology groups in the United States.
The addition comes in support of SPS’ ongoing business expansion. Joe’s primary function will be to further enhance SPS’ ability to support clients in their Digital Transformation journey as they seek to covert incoming documents into digital formats that can take advantage of emerging technologies like Robotics Process Automation and Artificial Intelligence to complete standard business tasks.
Joe, who will be based out of Denver, Colorado, will manage SPS’ US-based Document Processing programs to bring these world-class capabilities to the company’s North American clientele. This includes his leadership of the DPC operations in El Paso, Texas, Alamogordo, New Mexico and New York, New York. He will also oversee the delivery of services with the SPS Central Document Input Processing Platform (CDIPP) that handles the input and output processing channels associated with the different workflows, processes, deliverables and data formats for intra-modular communication and digital interaction with third parties and customers.
SPS Chief Executive Officer, Dan Moscatiello, said, “As CTO, Joe will be tasked with bringing greater vision and further innovation to our Document Processing portfolio. Additionally, Joe will play a vital role as a liaison between SPS North America and our Global Document Input Processing team, bringing to our clients the resources, capabilities and expertise that we are uniquely able provide for their benefit.”
Joe comes to SPS with a strong background in managing and delivering best-in-class solutions while holding various leadership roles in technology. Most recently, Joe was Chief Transformation Officer for ServiceSource, a managed services and cloud software firm, where he held responsibility for transforming the company through cutting-edge technology to best serve the needs of customers and driving revenue growth. In addition, Joe was responsible for Professional Services and Systems Integration while at Hewlett Packard and Siemens/Atos.
Joe Kovach added, “I am very proud to be joining a SPS team that has already established itself as a leader in Document Management. Its reputation for service excellence and innovation have set it apart from the competition, and I am excited to add to the company’s vast expertise.”
About SPS
We connect the physical and digital worlds
Swiss Post Solutions (SPS) is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: offshore and nearshore capabilities, process optimization and technology, such as intelligent automation (including artificial intelligence and robotic process automation). Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 7,500 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.
Swiss Post Solutions (SPS) North America (NA) offers a comprehensive suite of business process outsourcing solutions and document management services that transform key business applications from paper to digital documents, enabling improved workflow and enhanced efficiencies. In the field of outsourced office services, SPS NA provides solutions to clients from an array of industries, including higher education, legal, financial services, insurance, media & entertainment and manufacturing among others. Headquartered in New York City, SPS NA has offices in Los Angeles, San Francisco, Chicago and Washington DC.
For further information, please go to http://www.swisspostsolutions.com