ZÜRICH, Switzerland, Dec. 08, 2020 (GLOBE NEWSWIRE) -- Enterprises in Switzerland are looking for cloud service providers to help them manage their growing use of hybrid and multi-cloud environments, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for Switzerland finds Swiss companies often using multiple public cloud providers, with the current average at 1.5 public cloud providers per enterprise. Many Swiss companies prefer Microsoft cloud products, but the use of AWS, Google and local cloud providers is growing in the country.
As a result, cloud service providers need to push for partnerships with large public cloud providers, the report says. “Service providers also need to obtain certifications with large public cloud services to demonstrate expertise to customers in areas like migration, DevOps and SAP,” said Peter Bertschin, ISG partner in Switzerland.
Many cloud service providers have used the COVID-19 lockdowns to take advantage of training and certification programs offered by large public cloud providers, the report says.
In addition, the ongoing pandemic is driving demand for cloud services such as cloud-based workstations, the report adds.
The report also sees demand among Swiss mid-tier companies for consulting and managed services related to the public cloud. Many mid-sized companies see these services as critical to the success of their digital transformations. With mid-sized companies challenged to find and retain experienced cloud specialists, they are turning to cloud service providers to help, particularly with managing risks and dealing with compliance issues.
Swiss companies are also turning to cloud service consultants to help them manage risk while increasing their agility, the report says. Companies are interested in adopting design thinking, SCRUM and related agile methodologies, and they are using consulting and transformation service providers to meet new customer requirements and exploit new IT delivery models. At the same time, these providers are helping companies manage security risks in the cloud by bringing them cloud-native security offerings.
In addition, many Swiss companies are turning to managed public cloud services to optimize cloud costs through automation while reducing complexity, the report says. Many service providers have developed cloud management platforms to meet customer requirements. Swiss companies can, in some cases, cut internal headcount through the use of managed service providers and, at the same time, shift their resources to core activities.
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for Switzerland evaluates the capabilities of 79 providers across seven quadrants: Consulting and Transformation Services; Governance, Risk and Compliance Services; Managed Public Cloud Services for Large Accounts; Managed Public Cloud Services for the Midmarket; Secure Enterprise Filesharing Services; SAP HANA Infrastructure Services; and Hyperscale Infrastructure and Platform Services.
The report names Swisscom as a leader in five quadrants and IBM as a leader in four. Avectris, Microsoft and T-Systems are named as leaders in three quadrants, and Accenture, Atos, AWS, Capgemini, DXC Technology, Google, UMB and Wipro are named as leaders in two. BitHawk, Box, Brainloop, Citrix, Deloitte, DRACOON, Dropbox, EY, KPMG, Netcloud, PwC, Red Hat and ti&m are all named leaders in one quadrant.
In addition, ti&m was named a Rising Star—companies with “promising portfolios” and “high future potential” by ISG’s definition—in two quadrants. Avectris, Baggenstos, Tresorit and UMB were named Rising Stars in one quadrant.
A customized version of the report is available from ti&m.
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for Switzerland is available to subscribers or for one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
Starting this year, each ISG Provider Lens™ study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens™ reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
Press Contacts:
Will Thoretz, ISG
+1 203 517 3119
will.thoretz@isg-one.com
Jim Baptiste, Matter Communications for ISG
+1 978 518 4527
jbaptiste@matternow.com