Survey of SMBs regarding post-pandemic
Published by Morning Consult
- 80% of small-to-medium-sized businesses decision makers consider the ability to automate tasks and processes key to surviving the pandemic
- 85% are more reliant than ever before on communication technologies, remote IT support and security hardware and software
- 82% say digitizing paperwork is important to their survival
- 75% are more reliant on workflow technologies
- 88% view the data security of their hardware and software and protecting their business information to be core to their longevity
- 75% plan on upgrading data security this year
- 65% say remote IT support was a substantial pain point
- 74% plan on implementing this year
- 64% anticipate emerging from pandemic stronger
- 81% say pandemic made them more reliant on technology
- 75% have increased their IT budget by average of 34%