Survey of dealers in U.S.
Conducted by Keypoint Intelligence
- Majority see substantial opportunity for print and imaging products in healthcare, financial, insurance and education verticals
- 56% now provide some type of video surveillance technology
o 35% are considering adding this to their portfolio
- 46% offer managed IT services
- 34% offer cloud solutions
- 69% have dropped or added a brand of print hardware
- 55% see demand increasing for A4 laser MFPs
- 46% see demand increasing for A4 inkjet MFPs
- 48% of dealer customers view reliability as most important for work from home users
o 46% = ease of use
o 43% = security
- 50% of customers are actively planning changes to their print environments
o 33% are open to possibility