Reason: All of our 240W systems in the field (5) have problems dropping the paper correctly into the bottom exit tray.
TIP: Get a few sheets of bounce from the house and wipe down the entire lower exit area, it helps but does not eleviate the problem.
Reason: Customer have expressed concerns about feeding additional sheets when the first sheets flops over the control panel, thus hindering thier productivity in completing the copy job.
Tip: When demonstrating show the customer how to loop or roll the original when it exits. I have showed this to a few and they liked the idea.
Hope this helps.
Art