quote:I'm hearing from my frustrated service reps that the Sr 860 booklet finisher is a bad design. Seems to have a number of mods already in production, and none seem to permanately make the system work reliably. Basically, it jams and vary's the registration on folded booklets. Now, the last mod identifies some support items that need strengthing and that one is back ordered.
Is anyone using these finishers with success? Our customer does 600 12 to 16-page booklets (3 to 4 total pages)a month, and the machine just doesn't hack it. (From Savin iLINC).