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I have a prospect who is looking to implement a new color system with scanning and I'm proposing the Savin C3828 (ricoh 2238 series). This is a law firm and they are interested in scanning mostly for manipulation.

Our company is weak in this area, but I think the competition is weaker. I have shown the benefits of scan to archive and scan to share, with basic windows folders and Virtual Copier as options. Canon is showing Ecopy and Xerox Paper Port. My understanding is that neither of these products even touch the surface of manipulation and they have either not analyzed the customers needs or are putting up a smoke screen.

I have told the prospect that Paper Port can be used with our product also, but haven't mentioned that it will not do what they want, which is make notations with text or post-it type inserts, draw on the document, highlight, etc.

Does anyone know what product may be good for them?

I have a number of different ideas, but it may involve multiple software packages. Full version of Acrobat offers many of these type of options. Photo Shop may be something worth looking into. Microsoft Office Document Imaging (I think comes with Office) provides the ability to draw, highlight, etc...

I'm trying to avoid hours of research and purchasing different software only to find it cannot do what the prospect wants.

I would also like to know if anyone has run into similiar situations and if they have been successful in minimizing this objection/need. It never fails, the person who hasn't started with the baby step wants to run a marathon and it can be exhausting.

Any help would be greatly appreciated!
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My experience with Lawayers has been that they want the ability to scan documents into a word processing application and make changes to these documents. Expervision Type Reader pro works great. You can save images into a variety of packages including Word Perfect which every Lawyer seems to have. Paper Port works very very similarly to DeskTop Binder Pro. This is a great tool for anyone who wants to scan and archive the old fashion way, manually.

What are they trying to accomplish?

Scan for editing?- TypeReader pro.
Scan for archiving? Any number of items from Doculex to eCabinet to DeskTop Binder.
I have checked into Paper Port Pro6 and found that it does a lot of what the customer needs.

Microsoft Document Imaging is also useful.

The next step is to get the customer to come in and see the new 2238 and some of the scanning we are doing in our office. If I can get them in I believe between Virtual Copier, Paper Port, and MS they will have a lot of inexpensive solutions.

I also believe that if I can separate the manipulation and focus on whether the customer believes the product will fullfil their other needs I can better qualify them and decide if they are worth more research.

Thanks for all of the input. I'm still interested in any solutions that anyone is using.

~Jerry

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