Sharp MX-2310U/MX4111N

try here, http://p4photel.com/eve/forums...ch&reqWords=my+sharp I'll see what else I can dig up. Maybe out resident Sharp expert can help??

Art....that was a nice list you put together.

Kiwispike....there is a huge difference these units. What brand do you sell? Sharp never released the metrics your mention. I have a lot of experience with Sharp. That info is never realistic most manufactures that list that info are not even close in real life. Maybe we can help formulate a strategy with you. This is the newer generation Sharp units. The 4111 is THE newest. The 2310U is the entry level color A3 unit....notice the "U" it is the stripped down version which makes it a less expensive bid unit. It is 23ppm black/color. The 4111 replaced the 4101. This is noted to be the "N" version which means network ready. The LCD is 10" but it NOT the most user friendly. The claim to fame of the newer generation is the iphone or android like interface. It is the ONLY one of its kind on an MFP. Sharp only has 3% of overall market share in the industry

When the new generation first came out the OS crashed frequently until some firmware upgrades.

Please provide more details on what you are looking for so we can better help you.

Thanks guys!

We are an HP MPS partner. So we have limited low end A3 color capability (40ppm CM6040).

I was just after some metrics to put in front of the customer to compare the robustness of the devices we are proposing (HP CM6040 have a recommended monthly usage 8-15,000 pages)

At the moment I am using the machine weight the Sharp MX-2310U is 75KG's and the CM6040 is 145KG's. The CM6040 has double the toner yields and less user interventions etc.

Some ambitious sales person at Sharp has told the customer the MX-2310U is more heavy duty than the CM6040! I just want some data to it up.

That comment that the rep made is far from the truth. Sharp for the longest time did not have a Seg 1 A3 color unit until earlier this year. Most dealers never carried this unit and it was only available from the distributors. I will get you some more info later today.

Here is some info that will help you out. You may have to get a temporary membership from Art to get this document.....trust me this site is well worth it and will pay for itself 100 times over when you win the bid with our help.

Great information, much appreciated!

I'm not holding my breath as we are trying to fit a square peg into a round hold to a certain extent but will let you know how we get on.

Will certainly upgrade my membership.

some of new Sharp models do not have a metal frame, instead plastic, might be first floor standing A3 in history not to use metal frame

also referred to as "fast plastic"

quote:

Originally posted by Art Post:
also referred to as "fast plastic"

Well... I've always heard "fast plastic" as a term used to differentiate between a true production machine and simply a fast copier.

A true production machine would have some production features such as registration, paper library, image transfer belt, Customer Replaceable Parts, on the fly toner and paper, etc.

"Fast Plastic" would not, but all the frames in our "Plastic" copiers are metal and daninsun has pointed out the new Sharps do not.

Toshiba eStudio 167/182 series (16-24 cpm) introduced approx five years ago uses an all plastic frame to no ill effect. This is a Black only A3 copier. An all plastic frame in a colour copier might be something new.

"Fast Plastic" is usually a derogatory term used by sales people promoting Production copiers at the expense of fast office copiers.

It was my understanding that the plastic used in the frames for the Sharp systems allowed for the frame to move and not be as ridged as a metal frame. Indeed these type of frames were implemented a few years back.

Yes, now that it was mentioned in the above threads, "fast plastic" was used as a derogatory statement for some Production copiers that were not production at all, but was marketed as one. Hence the name of "fast plastic."

The new Sharp that Daninsun refers to is the first A3 design with a plastic frame, I believe all of others were A4 devices.

I should have not used the term of "fast plastic" for the new A3 Sharp, however it did bring up some awesome threads.

Ended up losing this one to Ricoh!

Thank you for all your help guys never the less.

Who was the current vendor? Did they stay with the current vendor? Or the current brand? Those larger deals are more of a challenge to displace the current vendor.

Was the deal won on price and service contract?

It is always good to know this to be prepared for the future.

We had a small number of devices (HP), Ricoh, Konica Minolta, FujiXerox and Kyocera were all incumbents as the business was a conglomerate of smaller ones.

Price was a main driver and given some existing devices on Ricoh Leases were retained that would account for the price differential. Also service delivery in some remote areas I think played a part.

We convinced them to go away from Sharp only for Ricoh to come back in and drop their pants!

But these things happen, If it was easy everyone would be doing it. We are hoping to see a new low end A3 color box from HP first quarter next year which will hopefully even the playing field a little.

That is a tough one! The key was the retaining the service on some of the current Ricoh fleet. Whenever that is the case it is a losing battle especially when you cannot service Ricoh.

We were in a bid one time where there were a handful of Ricoh units that were owned that they wanted service on. I spent days on the bid to build it per specs. I got so frustrated with the outside contracted person and told them..."How is this really fair to anyone else to bid on when they have to deal with providing service to the existing Ricoh fleet?" I listened to them skirt the issue. In the end lost to a Ricoh dealer.

What about the idea of subcontracting the service on the devices that your dealership does not service? Since we've gotten more & more into MPS, we've seen this as more of a viable option over the past year.

That is what we did for the proposal however that is a risky idea because Ricohs are down or have significant issues that is a reflection back on me and not worth the risk of affecting the entire account. This is primarily the reason why the bid was lost because of that existing fleet. I just do not think it was fair for the hired consultant to lead everyone on during the bid with a setup for Ricoh to win.

quote:

Originally posted by txeagle24:
What about the idea of subcontracting the service on the devices that your dealership does not service? Since we've gotten more & more into MPS, we've seen this as more of a viable option over the past year.

I wish that was possible, every manufacturer in my country deals direct other than HP/Lexmark and keep a close grip on the service. We have partnered with Canon/Ricoh/Toshiba on the odd deal but they are typically across every deal anyway.