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The question is - does anyone know what kind of operating system R&R runs on and what print language it outputs. Second question is - has anyone successfully installed a printer or mfp to R&R and if so, how and with what hardware, middleware...?

As you may already know - almost every car dealership out there runs their business on a system made by Reynolds and Reynolds (www.reyrey.com) or ADP. All of the printer output comes from this system and it is not a windows based operating system. As far as I have been able to deduce is that the print data stream (What the server sends to the print for each print job) is a raw/ non-pcl/ps data stream much like Unix and AS400. I am confident if I put DOT in the middle, I could capture and direct the data stream as I need to but I have to do a quick deal (Parallel deal) that doesn't include DOT so I can continue my assessment of their output fleet and then come in with an engineered solution including the right technology.

If anyone has had any successful experience capturing and printing from R&R please write back as soon as possible. This client has about 750,000 prints a month currently going to Lexmark’s from R&R.
Original Post
Good luck!

Everyone is familiar with the situation. When I talk with DOT, or Objectif Lune or any VDP outfit, the issue is always, how can I determine what to do with the stream. yes we can grab it and apply it, but there is no metadata in the header to identify a sale transaction from a service request to a used car transaction so there is no way to work with the print stream when the data hits a hot folder or other virtual printer. Let me know if you discover anything ????

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