SDG Newsletter

National Manager
Ronald Kieler, Warren, MI.
(973) 439-7875
ronald.kieler@ricoh-usa.com

Channel Manager, West:
Daryl Norval, Carlsbad, CA.
(714) 566-3507
daryl.norval@ricoh-usa.com

Channel Manager, West/Central:
Phil Hibbard, Chicago, IL.
(219) 765-8888
phil.hibbard@ricoh-usa.com

Channel Manager, Southeast:
Bryan Hogan, Jarrell, TX.
(714) 566-0688
bryan.hogan@ricoh-usa.com

Channel Manager, Northeast:
Bill Schuman, West Caldwell, N.J.
(973) 882-2007
bill.schuman@ricoh-usa.com

Q: Who needs to become Ricoh University certified on GlobalScan v3?
A: Everyone, regardless of whether they are previously certified or not, must become Ricoh University certified on GlobalScan v3.

Q: I am previously certified on GlobalScan v2. Can the Solutions Deployment Group "field certify" me on GlobalScan Serverless?
A: Yes.

Q: I am not previously certified on GlobalScan v2. Can the Solutions Deployment Group "field certify" me on GlobalScan Serverless?
A: No. You must complete the Ricoh University class for GlobalScan that includes GlobalScan Serverless.

Q: When will GlobalScan v3 training and GlobalScan Serverless training become available?
A: The GlobalScan v3 class will become available upon product launch. It will include training on GlobalScan Serverless. (The GlobalScan v2 class is currently available at Ricoh University.)

Contact your local SDG Channel Manager for details.

The Five Star Certification Program is almost here! This channel management program is designed to:
Transition you from a dealership to a solutions platform provider
Differentiate you from the competition
Recognize you for your commitment to excellence, providing best in class solutions to your clients
Enable you to earn industry certifications
Allow you to obtain solutions knowledge through Ricoh sponsored field symposiums or Ricoh University curriculum
Put you in touch with best business practices

Symposiums will be offered in early fall at Ricoh University's training locations and Technology Portals across the country covering industry trends and solutions information. Contact your SDG Channel Manager or send an email to fivestarprogram@ricoh-usa.com for more information.

The Solutions Deployment Group offers not-for-resale demonstration versions of the following solutions:
Enhanced Locked Print
GlobalScan Serverless
Print and Copy Control
Print Director
Smart Accounting
Email ronald.kieler@ricoh-usa.com to request an NFR version of any of the solutions listed above. Include your name, dealership name, channel, address, and phone number in the request.

Not-for-resale (NFR) versions of eCopy, including the embedded Java piece, are available for your demo room(s) on the eCopy eSPN website. You still need to order the Java card from Ricoh. Customer trials also available at the eSPN website.

Fri., 8/17, 10 am: ELP
Fri., 8/17, 3 pm: Print Director
Fri., 8/17, 5 pm: Host Printing
Mon., 8/20, noon & 3 pm: Print Director
Mon., 8/20, 5 pm: DTB
Fri., 8/24, 10 am: Web SmartDevice Monitor v2
Fri., 8/24, noon: DTB
Fri., 8/24, 3 pm: ELP
Fri., 8/24, 5 pm: Print Director
Fri., 8/31, noon: SNAP
Fri., 9/7, noon: eCabinet
Fri., 9/7, 3 and 5 pm: Print Director
Mon., 9/10, noon & 3 pm: Print Director
Mon., 9/10, 5 pm: DocumentMall
Fri., 9/14, noon: ELP
Mon., 9/17, noon: @Remote
Mon., 9/17, 3 pm: ETB
Mon., 9/17, 5 pm: ELP
Fri., 9/21, 10 am: ELP
Fri., 9/21, 5 pm: Host Printing
Fri., 9/28, 10 am: Web SmartDevice Monitor v2
Fri., 9/28, noon: SNAP
Fri., 9/28, 5 pm: Print Director

Sign up by sending an email to yvette.warren@ricoh-usa.com. You will receive a reply email. Sign up soon. Space is limited to 12 participants per webinar session. Each meeting will last approximately 1 hour.

The Print and Copy Control V 3.0 integration module, which can be installed (embedded) on select MFPs, collects user input via the device’s operator panel and job data during the copy process. PCC 3.0 communicates with the print tracking and accounting application on your customer's network for user account information based on either user identification or PIN.
PCC 3.0 Tech. Training Announcement
Downloadable PCC QuickTour

The Gran Bahia Principie all inclusive features: five restaurants, six bars, sporting activities, diving, spa, horseback riding, sailing, mini-golf, professional shows, entertainment, drinks in the bars and in the disco of the Hacienda Doña Isabel, all this with the warmth and hospitality of the local Mexican people and excellent personalized service.

Click here for more information and Page 1, Page 2, and Page 3 for details.

What are you currently doing to recapture your costs for offering copy services?
What are you currently doing to recapture your costs for offering print services?
How would you like to be positioned moving forward?

Standard server-based print accounting solutions such as Pharos and Equitrac offer "indirect" print accounting products for campus environments (separate solutions for print and copy). Additional server software, print release hardware, gateway software to the CC system, hardware maintenance and software maintenance are all required. (Copy accounting is not addressed.)

Ricoh's Print and Copy Vending solution leverages an existing investment in copy controllers (such as coin boxes, stored value readers or on-line card systems) and advanced features of our MFPs to provide "Direct" print and copy accounting. Customized firmware is provided, a customized driver is provided, and there is a campus card or stored value reader. (Copy release is included.)

Copier Coin Boxes (left)

Downloadable QuickTour
PCV Sales Guide
Low Cost Demo Kit Offer (includes the purchase of a magnetic card reader)
1-Page Blackboard/Pharos Integration