Hi all
I would like to find out if SAP will work with scarouter pro th fax out documents and Receive documents onto the desktops. If not what software can I use to make this work.
Kind Regards
Junior
Nashua
Original Post
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What model system and is SAP the additional memory for the 2045SP series?
Most of the models have LAN faxing when adding the fax module.
Could you re-clarify model and why scan router?
Thanx
Art
Most of the models have LAN faxing when adding the fax module.
Could you re-clarify model and why scan router?
Thanx
Art
Hi Art
We've supplied a Af2035 full house unit, with full memory config, Customer is not able to fax via the Lan Fax driver, we installed scanrouter Pro for the distibution of incominf faxes.
The major problem though is that they cant fax from their desktops via Lan fax. They are currently running from a Windows NT platform.
Kind Regards
Junior
Nashua
We've supplied a Af2035 full house unit, with full memory config, Customer is not able to fax via the Lan Fax driver, we installed scanrouter Pro for the distibution of incominf faxes.
The major problem though is that they cant fax from their desktops via Lan fax. They are currently running from a Windows NT platform.
Kind Regards
Junior
Nashua
Are they getting a memory error notification when they are trying to LAN fax?
Is so this may be an SAF memroy problem. Please klet me know.
Art
Art
Junior
Here is your answer in reference to the LAN fax.
Response (Ken Kaelin) - 10/30/2003 07:44 PM
Thank you for your support email.
You should be loading the LanFaxM3 driver and it will install as a printer. You then print your document to the driver as you would a printer.
Customer (art post) - 10/30/2003 07:20 PM
This email was generated by a user of the Contact Center Email
Form at Ricoh-USA.com
Here is your answer in reference to the LAN fax.
Response (Ken Kaelin) - 10/30/2003 07:44 PM
Thank you for your support email.
You should be loading the LanFaxM3 driver and it will install as a printer. You then print your document to the driver as you would a printer.
Customer (art post) - 10/30/2003 07:20 PM
This email was generated by a user of the Contact Center Email
Form at Ricoh-USA.com
Hi
Thanks for the response, but unfortunately we are still struggling. Do I need to map the driver for Lan fax? If I do that it does not show the pop up where I can put in the no.
What must I do? I know that Right Fax works, but I'll rather put in my ricoh solution.
Thanks for the response, but unfortunately we are still struggling. Do I need to map the driver for Lan fax? If I do that it does not show the pop up where I can put in the no.
What must I do? I know that Right Fax works, but I'll rather put in my ricoh solution.
I am checking on this.........
When you installed the LanFax driver it will install as a printer. Select that as the printer to print to when you click ok it will pop up the LanFax window that allows you to enter the tel number, a cover page, etc.
If this is not happening make sure you downloaded the NT4 LanFax driver for the 2035/2045 and reinstall the driver.
If you are still experiencing the problem contact your service provider to make sure the machine is operating within spec with the latest firmware installed.
If this is not happening make sure you downloaded the NT4 LanFax driver for the 2035/2045 and reinstall the driver.
If you are still experiencing the problem contact your service provider to make sure the machine is operating within spec with the latest firmware installed.