trying to add destination (user) to scan router pro, and keep getting message "unable to find the object". Any suggestions?
THANKS IN ADVANCE!
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Make sure the name you're trying to add in the Destination Folder and the name regiestered in DocLink of the Workstion are Exactly the same.
Need more info. Are you trying to add the destination to the server?
Yes trying to add destination to server. The 2018 is comminicating with server (has correct address in "file transfer/server # 1 in user tools) but can't seem to get any further
THANKS Chris
THANKS Chris
Is DTB installed on clients and is the DocLink setup?
Is SR Pro installed on Windows 2000 or XP?
If so, uninstall, delete folders and reinstall.
If so, uninstall, delete folders and reinstall.
This is just a thought, but we've had some issues with Windows Service Pack 2 interferring with SR. In at least 1 case it removed SR from the computer entirely.
We uninstalled Service Pack 2 on one client, but this is a temporary solution to an ongoing problem. As soon as they update Windows it will happen again.
Could this be an issue with your situation?
Has anyone else run into this?
We uninstalled Service Pack 2 on one client, but this is a temporary solution to an ongoing problem. As soon as they update Windows it will happen again.
Could this be an issue with your situation?
Has anyone else run into this?
Does SP2 update actually close all ports in Windows XP?
Yes SP2 closes many ports.
Hereare a list of ports you would need to reopen.
posted Thu September 16 2004 11:50 PM Thu September 16 2004 09:50 PM
The following protocols, services, and port numbers are used between ScanRouter server and I/O device.TCP/IP ProtocolFTP Port: 3670 (As control port)FTP Port: 1024-65535 random (As data port)HTTP Port: 80 (For XML data)SNMP Port: 161 (For I/O device settings)When browsing the I/O device from ScanRouter Delivery Server, HTTP and SNMP are used.For firewall purposes, ports 80, 161, and 3670 need to be open. Random port numbers normally go through firewalls without any issues.
posted Thu September 16 2004 11:57 PM Thu September 16 2004 09:57 PM
The following protocols and port numbers are used between DeskTopBinder, ScanRouter Link and ScanRouter server.TCP/IP ProtocolEpmap Port: 135 (For file end command)DCOM Port: 1024-65535 randomFor firewall purposes, port 135 needs to be open. Random port numbers normally go through firewalls without any issues.
Hereare a list of ports you would need to reopen.
posted Thu September 16 2004 11:50 PM Thu September 16 2004 09:50 PM
The following protocols, services, and port numbers are used between ScanRouter server and I/O device.TCP/IP ProtocolFTP Port: 3670 (As control port)FTP Port: 1024-65535 random (As data port)HTTP Port: 80 (For XML data)SNMP Port: 161 (For I/O device settings)When browsing the I/O device from ScanRouter Delivery Server, HTTP and SNMP are used.For firewall purposes, ports 80, 161, and 3670 need to be open. Random port numbers normally go through firewalls without any issues.
posted Thu September 16 2004 11:57 PM Thu September 16 2004 09:57 PM
The following protocols and port numbers are used between DeskTopBinder, ScanRouter Link and ScanRouter server.TCP/IP ProtocolEpmap Port: 135 (For file end command)DCOM Port: 1024-65535 randomFor firewall purposes, port 135 needs to be open. Random port numbers normally go through firewalls without any issues.
SP2 activates Windows Firewall by default. In addition, if you turn around and deactivate Windows Firewall, SP2 pops up a warning everytime you turn your PC on that your PC is in danger and you should turn Windows Firewall back on.
The solution is to turn off Windows Firewall (through Control panel) and then go to Security Center and tell it not to notify you.
The solution is to turn off Windows Firewall (through Control panel) and then go to Security Center and tell it not to notify you.