Skip to main content

6 replies

Savin C9120 Scan to Email Problem

J jswinberlinMaven VIP

I have a weird situation at a long term customer's office.  They have 2 Savin C9120s and 1 Savin 8025.  They were all scanning to email. Now the C9120s can connect to the mail server and the memory goes back to 100% when sending email.  However, the recipient never receives the email.  Exchange, Yahoo, Gmail, no destinations are receiving the email.  All 3 systems have the same identical configuration.  They are all using Comcast mail server, exchange or alternate SMTP servers are not an option and if 1machine works, why don't they all?  I have updated Engine, System/Copy, Network Support firmware and scanner is up to date.

 

Thanks for any help!

Original Post

Replies sorted oldest to newest

J jswinberlinMaven VIP

Update...I configured a Savin 917 in one of the locations and it works fine also.  Had another customer call with Savin C9120 with same problem.  Put the settings in a C9120 here and it worked fine.

 

We have a Comcast business account and use that mail server for all of our MFPs.  Never had a problem with it until around August 29th.  Been using this for 5+ years.

 

Does anyone know how to configure the SMTP server settings for Gmail?  I used my login information, port 465 but didn't see if/where SSL needs to be turned on.  Is it a given that 465 is SSL?

 

Add Reply

Post

Membership Required

We're sorry. You must be signed in to continue. Sign In or Register
×
Are you sure you want to remove from your Block List?
×
Loading...
×
When you block a person, they can no longer invite you to a private message or post to your profile wall. Replies and comments they make will be collapsed/hidden by default. Finally, you'll never receive email notifications about content they create or likes they designate for your content.
Note: if you proceed, you will no longer be following .
×
Advanced Search
Advanced Search
Link copied to your clipboard.
×

Access to this requires a premium membership.

VIP/Premium Membership

A Premium Membership can carry you to the top of the sales ladder!

Premium Membership Includes:

  • Access to the Premium forums (I'm not going to post all of my secrets in the general forums, but I will post them in the Premium forums).
  • Unlimited downloads of all documents which include competitive proposals, Print4Pay Hotels "Pricing on the Street", competitive quotes, competitive sales orders, RFP's/RFQ's and word/xcel documents that I've created that will help you track your sales, self help sales documents, and much more!
  • As long as you're a Premium Member, you can lean on me for additional help with creative ideas of how to close the deal, add additional value with a third party solution, whatever you need in order to help WIN the deal!
  • Leads, every now and then I'll get a few leads from across the country, this is due the lead generation site I created and all the blogs I've written. A Premium Membership will enable you to receive these leads.

Follow the link on the forums to get your Premium Membership. If you're interested in a lifetime membership please send me an email arthurkpost@gmail.com and we'll send you a pay pal invoice of $399 of a LIFETIME Print4Pay Hotel membership.

$115.00 per 12 Months (plus tax if applicable)
×