Savin 4022 fax problem

I'm thinking it's a ring issue, like how many rings the fax is set to pick up on. Does the outbound work? Will the system receive a fax if you do it manually, meaning when you hear the tweedel press the start button. If the answer is yes to both of these I'm still thinking it's a ring program issue.

You know what I just re-read the thread and I'd have then call the phone company and give the line a clean bill of health, if there is too much static (interference) the Ricoh?Savin will disconnect. Start with this first and then test the other items I mentioned.

Hope this helps!

Have you listened to the call? Is there the sound of normal fax "negotiation" going on?

My only guess so far is that it's possible to turn off "negotiation" if you have two faxes of the same type sending to each other (which speeds the transfer), and perhaps switching faxes makes it fail as the Savin is expecting negotiation and the sender isn't negotiating.

It's a shot in the dark, but it's possible .

You may need to slow down the baud rate on the new machine. They don't happen to have their DSL on that line do they?