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Have a Savin 4018d on demo. Has print/scan/fax - have checks in second drawer - problem - when 1st drawer runs out of paper on a print job or fax job - it auto switches and pulls a check.
Don't have this problem on copy because we turned auto tray switch off - any suggestions on how to resolve this would help us win the deal. Thanks in advance!
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Go into the print driver and change the tray options from Auto Tray Select to Tray 1. This will force the device to pull from tray 1 only and won't switch to tray 2 (since it's not auto selecting.

I had a similar situation and we actually loaded one print driver for normal tray 1 printing and then loaded a second driver (for the person who printed the checks) so it was defaulted to tray 2. We changed the driver name to say 2018D check printer or something like that...

Hope this helps!

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