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So like most Ricoh/Savin/Lanier reps I know we all hate the fact that Ricoh increased the price of the 3406WD system and included plotworks software instead of making it an option.

 

I recently was working with an Electrical Contractor and the Oce' dealer told him we could not do batch printing on the Savin. He would not purchase the system if it would not do batch printing. So after a call to OpCenter who makes it, I set up a webX with the customer and was amazed at the what all the software did. The customer was blown away and told the OpCenter guy that was all he needed to see to make his decision.

 

While I still don't like the fact that they raised the price of the machine just to put software on it 80% of people will not use I do like the software wtih everything it does.

 

"If any of my competitors were drowning, I'd stick a hose in their mouth and turn on the water." - Ray Kroc

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We've had some issues with the software, most if not all were resolved with a recent update. I too agree, that the software should be an option.  We are at a crossroads with the W3601,  meaning, what is the upgrade path?  I just recently upgraded a W3601 to a W3601. I was lucky, because the account is very loyal, understanding and no one else could get in. 

 

Of course that will not be the same with additional accounts. We, the reps need to put pressure on our sales managers, VP of Sales and dealer principals to act now to protect our portfolio of wide format accounts or they will slowly erode.

 

 

I just email our DSM to see if he could share anything. I hadn't even thought about trying to upgrade a 3406 with a 3406. Most of my clients purcahse these outright but I couldn't imagine going in and telling them here is your new Savin 3406 and its the same as your current 3406 except you get a software piece that you don't really need....

Originally Posted by Jason H:

I just email our DSM to see if he could share anything. I hadn't even thought about trying to upgrade a 3406 with a 3406. Most of my clients purcahse these outright but I couldn't imagine going in and telling them here is your new Savin 3406 and its the same as your current 3406 except you get a software piece that you don't really need....

 

I would offer to extend his lease for another year or two until a new machine comes out.  It's a great way to reduce their monthly expense while making some good profit & commission for yourself.

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