Savin 2400WD Windows Vista

Have not ran across this yet, maybe someone else can help.

I ran into this yesterday. Currently, Ricoh does not support Windows Vista with its Plotbase software. I spoke with tech services and they said it is being worked on (a new version of Plotbase is being developed) but they were very careful to give me absolutely no time frame in which I could expect any solutions. This made me look like an idiot in front of my new client. I would have never thought that Ricoh couldn't have seen this coming and been a little more prepared. Live and learn.

Good Luck, MOTech!

Brian Merson

Thanks Guys!!! I appreciate your help.

Cory

Our drivers are not yet compatible with Vista due to all the security problems. I have a customer who upgraded to Vista on one workstation and he can no longer print to the wide format from that desktop!

Just an FYI (and nothing to do with wide format). I used the XP version of our RPCS driver on a Savin C2408 from a Vista workstation and it worked fine. Is anyone aware of any other Vista issues we will need to prepare ourselves for?

Man, was I embarrassed when my brand new Savin 2400 couldn't print from any workstations in this client's Vista environment. I've been doing this way too long to make a rookie mistake like that. I'll go hang my head in shame (at a local bar...after all it's Friday and billing is closed for the month).

Have a great weekend, all!

I have definately heard that you can't use the XP drivers on the 64 bit version of Vista as they are not digitally signed and that version won't let you use them. Other than that, XP and prior allowed programs to run as system unchecked...this leaves security open since if a virus got access at system level it could do whatever. Vista is supposed to limit access many programs and drivers have. This will affect functionality obviously.

quote:

Originally posted by wyzguynyuk:
Just an FYI (and nothing to do with wide format). I used the XP version of our RPCS driver on a Savin C2408 from a Vista workstation and it worked fine. Is anyone aware of any other Vista issues we will need to prepare ourselves for?

Man, was I embarrassed when my brand new Savin 2400 couldn't print from any workstations in this client's Vista environment. I've been doing this way too long to make a rookie mistake like that. I'll go hang my head in shame (at a local bar...after all it's Friday and billing is closed for the month).

Have a great weekend, all!

Have a few for me too!!!

quote:

Originally posted by wyzguynyuk:
I would have never thought that Ricoh couldn't have seen this coming and been a little more prepared. Live and learn.

Plotbase isn't made by Ricoh so it isn't totally their fault. They have to rely on Ratio to produce their software.

Maybe that is the decision we should be beating them up over .

O.K., O.K., I rescind my negative comment about Ricoh...after all, it's only Thursday, I'm sure I'll find something else to beat them up over before the week's end!

there is something you can turn off in Vista to allow printing form clients....

You canload Vista as a 64 bit or a 32 bit OS (nothing to do processors, just OS). If the clients are 32 bit, PC win should work.

Does anyone have any updates on Vista availability and also Autocad 2008?

Also, if by chance something can be turned off in Vista to allow printing from clients, any idea whether there would be a problem in printing from Acad 2008?

Lastly,do we know what it is that can be turned off in Vista? Thanks!

Cam someone else give me a little more detail in reference to when the Vista drivers will be avaialble????

For the RW-240 & 480, PB version 3.6, plotting from a Vista Biz 32 installed OS (versus 64) is working OK with the regular 32 bit Winprint Windows driver, Autocad HDI driver and Plotclient application, although it is not officially supported.

For the new RW-3600 running the traditional Plotbase external controller with the new 3.7 version, you can install the Plotbase Server application on a Vista Biz 32 (or XP-PRO) PC. Clients PCs are officially supported for Vista Biz 32 & 64 with all client software applications

All 240 & 480's will support both Vista 32 Plotbase Server PC and Biz 32 or 64 Client applications when 3.7 is released for those products.

An interim solution would be Ratio's Plotbase|PM which supports Vista Biz 32 as a server application and Biz 32 / 64 for all client applications. It's available now from Ratio, at extra cost.

Web Based client works like a champ on Vista.

plotbase version 3.7.1 will support Vista AND AC 2008 - can get from Ricoh tech support.

Does anyone have any updates on Plotbase in the Vista environment? I have a new customer wanting to load PB onto a Vista machine, and I am trying to head off any issues that may occur.

I have not heard of anything, we are still using XP Pro, I believe a couple of our accounts did upgrade and we told them that we would not support it. Will try and find out more for you.

Thanks for your help, most of my installs have been with the embedded controller, so I am trying to make sure nothing falls thru the cracks on this one.

plotbase 3.7.1 supports vista. Are the embedded print controller or external (Ratio plotbase)? If external, upgrade all workstations and the plotbase controller to 3.7.1.