We are having no luck with scan2windows 7 systems for scan 2 folder, anyone else have this problem? If so was there a fix?
A
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can anyone help with this???
Art:
I have one in our showroom and I have a screenshot of working config. Samsung can be tricky. I had a problem with a 5935 and called tech support and they said "yeah, it doesn't work well with Windows 7, try XP". That's disappointing since the majority of PCs are now running 7. I ended up using the Scan to PC feature instead of Scan to Server.
A couple of things:
1. Make sure the firmware is up to date or at least update it as a last resort after trying the following.
2. Create a local scanner user and use this for authenticating.
3. Configure/disable all firewalls.
4. Try the hostname and IP address of the "scan server".
5. Use the hostname for domainname or use Workgroup.
6. Make sure to input a filename.
I was trying to attach the screenshot, but didn't see a way to do so here. If you would like it, send me an invitation to a private topic and I'll email it to you or whatever.
Good luck!
I have one in our showroom and I have a screenshot of working config. Samsung can be tricky. I had a problem with a 5935 and called tech support and they said "yeah, it doesn't work well with Windows 7, try XP". That's disappointing since the majority of PCs are now running 7. I ended up using the Scan to PC feature instead of Scan to Server.
A couple of things:
1. Make sure the firmware is up to date or at least update it as a last resort after trying the following.
2. Create a local scanner user and use this for authenticating.
3. Configure/disable all firewalls.
4. Try the hostname and IP address of the "scan server".
5. Use the hostname for domainname or use Workgroup.
6. Make sure to input a filename.
I was trying to attach the screenshot, but didn't see a way to do so here. If you would like it, send me an invitation to a private topic and I'll email it to you or whatever.
Good luck!
thanx for this!
No problem!