So will the IKON name remain intact or will it change? How will Ricoh decide who to keep in the overlapped areas of the technical departments?
So how long before Ricoh starts to eliminate small dealers. Will this be the next in a series of cost cutting measures?
The techs got an mass email yesterday, Friday, saying to stay tuned but from the sounds of it, it will mostly be IKON guys and they will know by the end of the week
Any copies of that email around????
Just heard this from a friend that 150 or so were layed off from Oce in recent weeks, can anyone confirm this?
Well with all this dealer talk, IKON in Cleveland just let go some pretty good, long tenured techs, re-assigned a training mgr to from ikon to ricoh direct in pittsburgh as well....
quote:So will the IKON name remain intact or will it change? How will Ricoh decide who to keep in the overlapped areas of the technical departments?
Word from inside is it's just a matter of time til the IKON name is gone..may be a few months, may be a few yrs..but it WILL happen
The IKON name will be gone, but their executives and managers will hold key spots in the organization, their Service Techs will begin to assist with Dealer accounts, their IT folks are running the Servers, their HR group just slammed some real talented Dealer Division employees, and their Sales Reps will be retained.
Rumor has it that we will be discussing more announcements here next week (week of December 13, 2010).
It's Friday
Sadly no announcements
Sadly no announcements
Yes, it is Friday, however GMAN is very busy this time of year, month end, quarter end and year end, plus he's got some home cookin to do for the Holidays, I'm sure he's got something good for us.
I am happy there was nothing to report.
A few weeks ago, Ricoh cut 40 to 50 positions in their Dealer Divison, out of about 120. This is estimated to result in a total cost savings of $5M by the 33% reduction in staff.
Has anyone heard that Sharp layed-off 30% of their dealer support personnel last Monday (12/13/10)?
Has anyone heard that Sharp layed-off 30% of their dealer support personnel last Monday (12/13/10)?
Ah, rumor has it that Ricoh will re introduce a 4PPM wide format device in the summer of 2011 to compete with KIP on the very low end!
New Ricoh W3601 to be launched January 17th!
Another deadline come and past for Ricoh wide format... , poor showing
You should expect this slower speed to market to continue for quite some time. When an organization rids themselves of talent in the field and at HQ, it will cause a negative impact. Again, this battleship does not turn quickly.
yup, the W3601 was supposed to be released in Sept, then November, then Jan, who knows??? Mean time I keep losing ground to KIP & Xerox.
I understand that RCL is still wanting a higher price than RUS is willing to go to market with. SO, Ricoh is holding off launch until they can negotiate with Japan for a better price. Other than that, all set to go.
Its April 1, anybody hear anything ?
I've heard some sweeping changes on the solutions side
Ikon PS have taken over all Ricoh Solutions people have been moved to "IT Solutions" which apparently is different that Document/Printing Solutions
I've heard some sweeping changes on the solutions side
Ikon PS have taken over all Ricoh Solutions people have been moved to "IT Solutions" which apparently is different that Document/Printing Solutions
This can't be true, however heard it today. Ricoh to buy KIP 2nd quarter 2011. I love these rumors!! 
quote:Originally posted by Art Post:
This can't be true, however heard it today. Ricoh to buy KIP 2nd quarter 2011. I love these rumors!!
I hope this is true. Kip has a rock solid wide format line. I sold it for 8 years and loved it. Having that iin the Ricoh portfolio would be awesome.
Heard yesterday and it was confirmed by some other attendees at Ricoh Convergence 2011 that Canon released 50 or so field engineers. Additionally, support is proving to be new issue in some market areas. Anyone else heard anything additional on this??
Art
Art
By engineers, do you mean copier techs or is this a higher level position?
Are these guys CBS?
Thanks..
Are these guys CBS?
Thanks..
What did they mention at Convergence about this...
Ricoh to cut 10,000 jobs out of 109,000 global workforce
Ricoh aims to triple op profit to 210 bln yen in 2013/14
Latest restructuring by Japanese firm after March 11 quake (Recasts with company confirmation)
TOKYO, May 26 (Reuters) - Japanese copier and printer maker Ricoh Co said it would cut nearly 10 percent of its workforce as it looks to boost its sagging profits and fend off competition from the likes of Xerox and Canon Inc .
Ricoh said in a statement on Thursday it plans to reduce about 10,000 staff from a global workforce of 109,000, a move it expects will give a 140 billion yen ($1.7 billion) boost to its operating profit over the next three years.
Shares of Ricoh jumped 7.2 percent on the restructuring news, which was first reported by the Nikkei newspaper.
"We have become a big company and need to re-engineer our corporate structure throughout to become more muscular," Ricoh President and CEO Shiro Kondo told a news conference.
"We have done very little pruning of unprofitable businesses, and we need to pull out of some."
(Reporting by Mayumi Negishi and James Topham in Tokyo and Maneesha Tiwari in Bangalore; Editing by Joyjeet Das and Nathan Layne)
Ricoh to cut 10,000 jobs out of 109,000 global workforce
Ricoh aims to triple op profit to 210 bln yen in 2013/14
Latest restructuring by Japanese firm after March 11 quake (Recasts with company confirmation)
TOKYO, May 26 (Reuters) - Japanese copier and printer maker Ricoh Co said it would cut nearly 10 percent of its workforce as it looks to boost its sagging profits and fend off competition from the likes of Xerox and Canon Inc .
Ricoh said in a statement on Thursday it plans to reduce about 10,000 staff from a global workforce of 109,000, a move it expects will give a 140 billion yen ($1.7 billion) boost to its operating profit over the next three years.
Shares of Ricoh jumped 7.2 percent on the restructuring news, which was first reported by the Nikkei newspaper.
"We have become a big company and need to re-engineer our corporate structure throughout to become more muscular," Ricoh President and CEO Shiro Kondo told a news conference.
"We have done very little pruning of unprofitable businesses, and we need to pull out of some."
(Reporting by Mayumi Negishi and James Topham in Tokyo and Maneesha Tiwari in Bangalore; Editing by Joyjeet Das and Nathan Layne)
Any thoughts on why Canon released the engineers?
Is demand for this role down or are the sourcing this duty to CBS?
Is demand for this role down or are the sourcing this duty to CBS?
Talk at Convergence was that this was one of many moves to reduce the workforce of Oce and Canon. Not sure if that is true, it's what I heard.
I also heard from a good source that this Canon dealer (dual line) is waiting up to 45 days for hardware!!!!!!!!!!
I also heard from a good source that this Canon dealer (dual line) is waiting up to 45 days for hardware!!!!!!!!!!
quote:Originally posted by GIntel:
Any thoughts on why Canon released the engineers?
Is demand for this role down or are the sourcing this duty to CBS?
At our dealership at least, demand for this role has never been higher, and we've always been a big software/solution seller.
I could *guess* that they are combining roles with duplication across Canon/CBS/Océ, but I don't have any data to back that up.
Interesting to see what the next week will bring to the table...
As far as Canon releasing Solutions Engineers...
Too often top management doesn't understand exactly what an SE does, because its hard to quantify their impact. A good pre-sales SE is to a Sales Organization like yeast is to bread, you only notice when its not there.
Several years ago I was hired by RBS-Boston to reconstitute the solutions team that they had disbanded two years earlier. Of course the branches sale tanked, and they finally figured out they needed Pre-Sales SEs. They brought me on as The Solutions Manager for the Branch and while it took a good year to build the right chemistry between my team and the sales team, by the end of our second year we had hit our triple crown numbers at RBS-Boston. No other direct Ricoh branch did it that year, and that branch (RBS-Boston) had never before accomplished it.
At the end of that year Ricoh merged with Lanier and we had a joint end of the year meeting where they informed me that they were moving my team of Pre-Sales SEs under the Service Department???? It was clear that top management at Ricoh did not understand what we do or the value of quality Pre-Sales SE. So I moved on to my current position. I did however get a phone call from a RBS Sales Manager six months later telling me that my name came up in a manager's meeting and they calculated that they lost one million dollars in sales since I left that (he said) they would have won if I was still there. His words not mine. I of course asked if I could get that in writing, on Ricoh letterhead... I am still waiting for that letter.:-)
So if we have to quantify the impact of a good Pre-Sales SE it can be as much as 2 million dollars of sales a year. It has shown me that the people who make the decisions at the top often don't understand the impact or contribution of their SEs. They long for the "good old days" when they simply moved boxes.So from time to time they get rid of their SEs and then they notice that their sales organization looks a lot like bread without yeast = flat!
That's my $0.02
Vince McHugh
Too often top management doesn't understand exactly what an SE does, because its hard to quantify their impact. A good pre-sales SE is to a Sales Organization like yeast is to bread, you only notice when its not there.
Several years ago I was hired by RBS-Boston to reconstitute the solutions team that they had disbanded two years earlier. Of course the branches sale tanked, and they finally figured out they needed Pre-Sales SEs. They brought me on as The Solutions Manager for the Branch and while it took a good year to build the right chemistry between my team and the sales team, by the end of our second year we had hit our triple crown numbers at RBS-Boston. No other direct Ricoh branch did it that year, and that branch (RBS-Boston) had never before accomplished it.
At the end of that year Ricoh merged with Lanier and we had a joint end of the year meeting where they informed me that they were moving my team of Pre-Sales SEs under the Service Department???? It was clear that top management at Ricoh did not understand what we do or the value of quality Pre-Sales SE. So I moved on to my current position. I did however get a phone call from a RBS Sales Manager six months later telling me that my name came up in a manager's meeting and they calculated that they lost one million dollars in sales since I left that (he said) they would have won if I was still there. His words not mine. I of course asked if I could get that in writing, on Ricoh letterhead... I am still waiting for that letter.:-)
So if we have to quantify the impact of a good Pre-Sales SE it can be as much as 2 million dollars of sales a year. It has shown me that the people who make the decisions at the top often don't understand the impact or contribution of their SEs. They long for the "good old days" when they simply moved boxes.So from time to time they get rid of their SEs and then they notice that their sales organization looks a lot like bread without yeast = flat!
That's my $0.02
Vince McHugh
Great story!
Our dealership has done the exact same thing with similar results. Put SE's in place, experience growth. Cut SE's (hey look! here's a non-revenue producing position!), experience slump. Come to the realization you need them again and hire people who can't quite do what the experienced people you cut were doing.
Our dealership has done the exact same thing with similar results. Put SE's in place, experience growth. Cut SE's (hey look! here's a non-revenue producing position!), experience slump. Come to the realization you need them again and hire people who can't quite do what the experienced people you cut were doing.
Talk about rumors! I believe they only let go of 2 SE's...
We'll see the consolidation and OCE and Canon have to move forward. Only letting go 2 SE's would not even have placed this rumor on the map.
I know of a few OCE people who are very concerned for thier future in the industry right now.
I know of a few OCE people who are very concerned for thier future in the industry right now.
Rumor has it that Xerox will be not be selling MFP's direct any longer, all of that business is going to migrate to Global. Xerox will retain the very high print production systems! Has anyone else heard anything on this???
I have heard that Global will be the main channel of distribution for XEROX when it comes to the SMB market, yet Global will also continue to sell Production Print in certain markets.
GIS sure is expanding fast, so I can see where these rumors come from, but I dont see GIS becoming Xerox's only MFP sales arm. GIS is too independent and does not have the international coverage to support Xerox's international clients.
Xerox will continue to sell MFPs directly to the largest companies, but it will be a "solutions-led" sales strategy. They will continue to sell production directly too.
I could see Xerox relinquish mid-market accounts to the channel and/or agents. The margin on mid-market accounts is about 12% lower when vendors sell directly vs. through partners. This is the reason HP gave most of its smaller MPS accounts to channel partners in Europe a few years back. Global and its largest agents and dealers will handle the bulk of Xerox's mid-market business. XPPS will allow channel partners to better address the mid-market.
Xerox will exclusively sell to SMBs through Global, resellers, and agents.
I agree with GMAN that Global is positioned to make the bulk of Xerox SMB sales.. Consider this, three or four of the highest volume Sharp dealers are GIS companies. These guys can sell!
Xerox will continue to sell MFPs directly to the largest companies, but it will be a "solutions-led" sales strategy. They will continue to sell production directly too.
I could see Xerox relinquish mid-market accounts to the channel and/or agents. The margin on mid-market accounts is about 12% lower when vendors sell directly vs. through partners. This is the reason HP gave most of its smaller MPS accounts to channel partners in Europe a few years back. Global and its largest agents and dealers will handle the bulk of Xerox's mid-market business. XPPS will allow channel partners to better address the mid-market.
Xerox will exclusively sell to SMBs through Global, resellers, and agents.
I agree with GMAN that Global is positioned to make the bulk of Xerox SMB sales.. Consider this, three or four of the highest volume Sharp dealers are GIS companies. These guys can sell!
So with the move to Global doing all of the SMB sales for Xerox what does that mean for the Xerox sales people that were direct doing SBM? Did they lose their jobs or were they placed in a Global Dealership?