RMAP Ship-Ins and Discounted Service

spressomonElite P4P'er

Is anyone else having an issue with Ricoh RMAP ship-ins? We get ship-ins with 30-38% discounted service from Ricoh & RBS. Ricoh has threaten us stating if we do not accept these we will not be allowed to ship-out to other areas. And to add insult to injury Ricoh states, in writing, we can not deviate from the published RMAP service pricing...but they can! Although I just heard about an RBS location that refused a Ricoh Corp. ship-in on the basis the heavily discounted service rate was not acceptable to them!

Gotta love the bureaucracy...and we thought the IRS was cruel!

4/10/038:15 PM

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