Support Phone Numbers
Technical Call Center (Hotline)
For technician & SE technical assistance-Tech ID Required
Ricoh 800-53RICOH (537-4264)
Savin 800-291-6044
Gestetner 800-346-6057
Ricoh Canada 800-922-4072
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Pre Sales Connectivity 800-57RICOH (577-4264)
For Pre Sales Connectivity support-Sales Rep’s only
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Document Solutions & eCabinet Support 888-RICOH66 (742-6466)
For End Users, Sales, Technicians & VAD/VAR’s
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Printer and Scanning Solutions 888-RICOH38 (742-6438)
For End Users and Pre Sales Support 800-RICOH38 (742-6438)
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Prepaid Application Helpline Phone Card 888-351-5969
Refer to SNI# 494 for details
o 2 Call Phone Card-Product Code 000781MIU
o 5 Call Phone Card-Product Code 000900MIU
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ROL Support Line 800-38RICOH (387-4264)
Dealer ROL connectivity issues
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National Reclamation Center (NRC) 973-808-0450
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Material Safety Data Sheets (MSDS) 800-336-MSDS (6737)
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Service Education and Development (Technical Training)
Eastern Training Center- Pine Brook, NJ 973-808-7646
Western Training Center-Tustin, CA 714-566-3692
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Ricoh University (Sales and Technical Training)
General Information 973-882-5797
Learning Centers
New Jersey 973-882-5823
Georgia 770-840-4835
California 714-566-3683
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Field Service Operations Division (FSOD)
Northeast Region 973-808-7594
Southeast Region 630-268-2291
Western Region 714-566-3588
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