Malvern, Pennsylvania-based imaging and electronics company Ricoh announces the formation of the Ricoh Consulting Group, created to provide production printers with strategic expertise on improving efficiencies, cutting costs and reaching new business goals.
The team in the Ricoh Consulting Group will use their years of experience to deliver helpful tips and practical advice in areas such as color management, workflow automation, strategic business systems and more, the company says.
The formation of the group is the latest step in the company’s service-led go-to-market approach, as it looks to deliver resources beyond the hardware and software products it offers.
The Ricoh Consulting Group was formed to help printer shops by specifically targeting the challenges that keep many of them from growing. Its experts embrace and leverage industry-specific insight, operational experience and expertise to make informed assessments and recommend practical solutions.
“Today’s print business is increasingly complex and advances in technology and customer expectations have accelerated the pace of change beyond the reach of most companies,” says Brian Balow, vice president of professional services and strategic vertical markets in Ricoh Americas Corp.’s production printing business group. “Seeing this change, our vision with the Ricoh Consulting Group is to help accelerate and transform the way our customers think about and do business in the future. We’ve seen printers struggling to adapt, unsure of how to proceed in this new world of work. We’ve also seen thriving service providers unsure how to take their business to the next level. That is exactly why we’ve tapped these experts with vast amounts of ‘street knowledge’ to help our customers solve these complex issues and capitalize on services that address new market opportunities.”
To find out more about how the Ricoh Consulting Group can help your business grow visit www.ricoh-usa.com/rpp.