Ricoh launched a “Canon/Xerox ATTACK!”

No word yet from my DSM. Initially this was just for IKON Canon during the Ricoh acquisition but my DSM mentioned he heard rumor it was opening to the dealer channel. If I get more info I will pass along. Ricoh is restructuring DSM's in California.

We had the jan-March Ricoh promo emailed to us today, and I saw nothing in reference to high volume, as a matter of fact, all I saw was "@ remote Flip their base", you get a free @ remote if @ remote sees more than 25 devices. Boring.........well fo rme at least.

The promo for the RF for 2470 was renewed and the rebates for wide format trade in were renewed. Other than that, nothing earth shattering.

I am getting my butt kicked by Kyocera Devices, lower than my base from three years of service and supplies..,..

Art, what help do you need with regards to Kyocera? We used to sell Kyocera.

I quess it would be more in tune to why you should pay more for the Ricoh devices. It just seems everyone is caught up in price and not caring about support.

I'm telling the Ricoh story and new accounts have been a bear. I guess a general overview of how these machines work with network scanning, and network faxing would be a great place to start, and what deficiencies Kyocera has related to network scanning and faxing.

Art

what kyocera dealer are you running up against?

Note sure, will check with both of those accounts and get back to you