DOWNERS GROVE, Ill., Sep 04, 2013 (GLOBE NEWSWIRE via COMTEX) -- CompTIA, the leading non-profit association for the information technology (IT) industry, today announced that it has awarded its CompTIA Managed Print Trustmark(TM) to Ricoh Company, Ltd.
The CompTIA Managed Print Trustmark is a respected industry credential that signifies adherence to industry best practices for service delivery and customer interaction in the managed print market.
"This industry benchmark of competency, trust and value requires companies to complete a rigorous evaluation process," said Nancy Hammervik, senior vice president, industry relations, CompTIA. "By earning this trustmark Ricoh has demonstrated its commitment to meet or exceed the best business practices the IT industry has to offer."
Ricoh Company, Ltd. is the first organization headquartered outside of North America to earn this respected industry credential.
The trustmark was developed by CompTIA in collaboration with industry experts and leaders to identify companies that have made a commitment to the highest levels of integrity and sustained quality service. It is designed specifically for companies offering on-premise print services via a managed services business model.
"As a trade body for the entire industry, we created the trustmark program to help technology providers deliver higher service levels to their customers and improved efficiencies and profitability for themselves," Hammervik said, "We're pleased that Ricoh is supporting this effort by earning the Managed Print Trustmark."
To earn the credential, Ricoh was evaluated on the internal practices and procedures they use to run their business and the external activities and operations they engage in with customers and prospects.
"We are honored to receive this prestigious credential as it validates Ricoh's approach to delivering managed document services while helping our customers execute a comprehensive document process improvement strategy," said Sergio (Shigeo) Kato, Associate Director, Deputy General Manager, Business Solutions Group, Ricoh Company, Ltd. "CompTIA is well respected for its thorough evaluation process when considering candidates for the Managed Print Trustmark so that makes this recognition even more gratifying."
About CompTIA
CompTIA is the voice of the world's information technology (IT) industry. To learn more, visit http://www.comptia.org/home.aspx, http://www.facebook.com/CompTIA and twitter.com/comptia.
About Ricoh
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).
The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
Under its corporate tagline, imagine. change, Ricoh helps companies transform the way they work and harness the collective imagination of their employees.
For further information, please visit www.ricoh.com/about/.
CONTACT: Steven Ostrowski
Director, Corporate Communications
CompTIA
630-678-8468
sostrowski@comptia.org