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3 replies

Ricoh Class Driver and WSD port

J jswinberlinMaven VIP

For at least the past 2 years we have seen Windows installing Ricoh Class Drivers with a WSD port (monitor) on new computers.  This results in the user getting a driver that produces slow printing (incredibly slow like 45 minutes for some simple documents) or other negative results.

After much frustration, I have found that if you use Web Image Monitor you can go into TCP/IP v4 and turn off WSD (Printer) which should keep this from happening going forward.

I was just wondering if anyone else has experienced this and if it affects other manufacturers as it does Ricoh.

 

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B BCarrollDocusultant Elite P4P'er

Same here in our market. We now turn this off during machine set-up, and I double-check on all client visits / remote support calls. The new Ricoh Universal V4 PCL6 driver is supposed to replace (?) the Ricoh Class Drivers in the Win operating systems if you install the V4 driver using the setup.exe to install.

We don't have this problem with our Canon products.

bill

J jswinberlinMaven VIP

Thanks Bill!  Do you know if there is an SP mode to turn this off or are you guys doing it through WIM?  It would be nice to add this to our machine setups and not have to do this after the machine is on the network.

Also, when you say you don't have a problem with the Canons, do you think the OS is installing the correct driver/port or not installing at all?

Hello from everyone at Affordable Business Systems.

~Jerry

F fisherMaven VIP

WSD Ports are not stable and should not be used in an office environment.  As for the Ricoh Class Driver built into Windows it is complete garbage that has cost us countless help desk calls.  I don't run into this problem with Windows self installing printers from HP and other manufacturers.  Those just work.  Seems to just be a problem with the Windows driver they designed for Ricoh products.

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