is anyone using the Ricoh champs program? We recently presented a 30,000.00 solution to a medical group to scan their documents and digitize them through the CHAMPS program. Due to it being a smaller medical group the Dr. asked us to lease it. Great America is our primary leasing partner and they do not lease these services. We spoke to their rep who handles their manufacturer accounts and they couldn't provide any details on this either. Does anyone have any resource we can use?
Also if you have used Ricoh champs what's been your feedback. I have heard some horror stories but they were from a different region so it could be totally different in my region. I don't have the highest confidence in using a manufacturer to keep my customer happy to be honest.