Ricoh CEO details plans for future
Interview published in Japan Times magazine of Jake Yama****a, president and CEO
- Sales in its DocuWare ECM division up 48% in Europe in 2020
- Aims to shift to a digital services company
- Goal of 150 billion yen in operating profits by 2025
- Reorganizing company into 5 divisions:
- Digital Services (office and remote task solutions, workflow solutions and digital transformation)
- Digital Products (printers, MFPs, etc.)
- Graphic Communications (PPS, IP, etc.)
- Industrial Solutions (thermal and industrial products0
- Futures (healthcare technology, inkjet printed batteries, Smart Vision, new materials, 3D printing, energy harvesting)
- Will reduce headquarters employees from 3200 to 1600 in 5 years
- For FY2022, goal is that Digital Services will by 39% of total sales
- 41% of sales will be Digital Products
- For FY2023, goal is 40% from Digital Services and 39% from Digital Products
- For FY2025, goal is 42% from Digital Services and 35% from Digital Products
- Digital Services will generate 54% of operating profit
- Digital Products = 25% of operating profit
- Expects about 30% in-office employee attendance rate
- Pledged to spend $2.8 billion on acquisitions
- Is “pursuing alliances with competitors in the A3 color MFP market”