Ricoh acquisition ‘bolsters’ IT services strategy

Ricoh Australia acquires IMC Communications business to significantly boost IT Services capability

Sydney, 2 October, 2012: Ricoh Australia has acquired the IT services business of IMC Communications effective 1 October, bolstering its strategy to be a complete technology services-based organisation.

IMC Communications has been providing end-to-end IT Infrastructure services for over
18 years to some of Australia’s largest companies including Network Ten, Bankwest, SBS, Lloyds International and Amalgamated Holdings.

Les Richardson, Managing Director, Ricoh Australia, said the business acquisition of such a well-respected company adds managed IT services to Ricoh’s existing capability of Managed Document Services (MDS).

“We can now offer an extended range of quality professional services which includes IT and network services across Australia.

“The expertise and capability of IMC Communications combined with Ricoh’s customer-centric culture means we are in a very strong position to offer the support, know-how and technology that Australian businesses need to remain at the top of their game.

“We have positioned ourselves as a services-focused provider, and this acquisition strengthens our offering significantly,” said Mr Richardson.

Matt Dixon comes over from IMC Communications and will head up the new Ricoh Managed IT Services Division of Ricoh Australia as its National Manager, IT Services Group.

“It is an exciting opportunity for IMC Communications to become part of a truly global and visionary organisation, said Dixon. “We bring high-level expertise and experience in network management and systems integration to a company renowned for its technology, customer service and innovation.

“We believe our combined offering to the market will be well received,” said Dixon.

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| About Ricoh |

Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialised industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit www.ricoh.com/about
| About IMC Communications |
IMC Communications specialises in the provision of managed IT services, IT consulting, technology procurement and Knowledge Management for customer contact. Since 1994, IMC Communications have been supplying some of the largest and most well-known companies in Australia with technological solutions and hardware.

For further information, please visit www.imc.net.au

I wonder if Ricoh will adopt the same aquisition strategy in the U.S.?

From what I learned at the BTA East Grand Slam event in Rye Brook, NY on 10/3/12, Ricoh will not adopt this strategy in the U.S. However, they are preparing the RBS locations to pursue Managed IT Services in certain markets. They have no intent to offer any type of offer to Ricoh Dealers, like XEROX has with ACS and Konica Minolta has with All Covered.