Report on customer IT investment trends
- CompTIA published its annual “International Trends in Technology and Workforce” report
- Global spending on hardware, software, services projected to reach nearly $5.2 trillion in 2020
- 95% of executives rate technology as a primary or secondary factor in reaching their business objectives
- 87% turn to outside providers to assist with their technology requirements
o Repair and maintenance, consulting, deployment and integration, cybersecurity and software development are among the most common outsourced services.
- 66% report that they get excellent or good return on investment (ROI) from their technology spending
- 54% have a positive view of emerging technology
- 69% of executives describe their organization’s cybersecurity as completely or mostly satisfactory
- 46% of executives reporting that skills gap has grown more challenging over the past two years.
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