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I have a customer with an HP3150 as their backup fax. They can not fax to it from the 5510NF that they have and have been having problems recieving faxes from other newer fax machines on the market. Anyone else had that problem? This 3150 is not THAT old, but it seems to be an issue elsewhere as well.

Thanks
Graham
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Check out this point of view...

ISSUE: The first page of a multiple page fax is the only page that prints when the fax uses the same phone line as voice mail. Faxes are redirected to the voice mail recorder before being completely sent to an HP LaserJet 3150 series product.

SOLUTION: There are two possible solutions:

Set the printer to Memory Receive, and print faxes after they are received to memory.
Install a distinctive ring service, and make sure the distinctive ring is set to Yes on the control panel.
Here are other problems addressed at
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?locale=en_US&taskId=110&prodSeriesId=24353&prodTypeId=18972&supportTaskId=2802

» HP LaserJet 3100 and 3150 Series Products - Clearing Jams 7 Aug 2003

» HP LaserJet 3100, 3150, and 3200 Series Products - Dark Images When Faxing/Scanning/Copying Using Colored Paper 2 Jun 2003

» HP LaserJet 3150 Product Family - Fax Document Has No Viewable Pages 2 Jun 2003

» HP LaserJet 3150 Series Product - Unable to Fax over the Network 24 Apr 2003

» HP LaserJet 3100 and 3150 Product Families - Vertical Lines Running Through Sent Faxes, Copies, or Scanned Images 23 Apr 2003

» HP LaserJet 3150 Series Product - Only the First Page Prints When a Multiple Page Fax Is Received 16 Apr 2003

» HP LaserJet 3100 and 3150 Series Printer/Fax/Copier/Scanners - Fax Error Messages 15 Apr 2003

» HP LaserJet 3100 and 3150 Product Families - Fax Communication Error 1042 15 Apr 2003

» HP LaserJet 3100 and 3150 Product Families - Transmitting an Outgoing Fax Without it Going to Memory 15 Apr 2003

» HP LaserJet 3150 Product Family - Unable to Print After Scanning Document At Photo High Quality (Windows 3.1x only) 15 Apr 2003

» HP LaserJet 3100 and 3150 Product Families - Common Faxing Issues 2 Apr 2003

» HP LaserJet 3150 Product Family - Fax Calls Come to a Phone Instead of the HP LaserJet Product 2 Apr 2003

» HP LaserJet 3100 and 3150 Product Families - Faxes Sent to the PC Print Out 2 Apr 2003

» HP LaserJet 3150 Product Family - Hardcopy Cannot be Added to a PC Fax 2 Apr 2003

» HP LaserJet 3150 Product Family - Faxing Issues 2 Apr 2003

» HP LaserJet 3100 and 3150 Product Families - Paper Not Pulling from the Automatic Document Feeder 2 Apr 2003

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