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My customer prints to their Savin 4018d from Wordperfect 10. For some reason, they cannot print from the bypass, it pulls from the default drawer eventhough the print driver and page setup are correct. I've tried RPCS and PCL6 drivers.

Is this a limitation with Wordperfect? Is there a solution?
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Unfortunately, I do not have a copy of WP to test your issue. If this is the only program you have an issue with, have you looked for any updates on the WordPerfect website?
I haven't heard of other customers having the same problem. You may want to check in the Help File in WP to see if you need to define the printer in WP. It sounds like the program does not realize the printer has a bypass tray. Please make sure you have the correct paper size and type set in the 2018. To check the paper size press User Tools-Printer Features-Paper Input-Bypass Paper Size. To check the paper type press User Tools-System Settings-Tray Paper Settings-Paper Type Bypass.

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