printing from Excel

Darth Vader (Guest)

One of my customers has a Ricoh 2035e spf, and she has been printing to it with no problem for a year.

They decided to keep track of print jobs for billing purposes. They were already using user codes for copying, and they simply activated user codes for printing.

They have no problem printing from any program EXCEPT Microsoft Excel. They follow the same procedures, but keep getting error messages.

Any ideas??

10/28/052:28 PM

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Art Post (Guest)

What are the error messages?

10/28/054:00 PM

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Darth Vader (Guest)

She didn't think to write them down, but her IT guy finally made it over there and re-installed the print drivers, and it's working fine now.

Thanks anyway.

10/28/054:40 PM

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