PCL Print Error | Print4Pay Hotel

John RoofElite P4P'er

This error printed from a Savin C230 after the customer printed a picture they downloaded from the web. What is an illegal media source? The customer thought Big Brother was watching them, because this error came after each document they printed from Word, Excel, the web, everything. I turned the machine off and back on, and when we printed again from the same sources, the errors did not come back. Any suggestions?

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8/25/114:54 PM

Original Post

JasonRMaven VIP

Illegal media source simply means that the requested paper tray was not present on the device.

Most likely the printer lost communication with a paper tray and rebooting the printer restored it.

PCL5 will give a lot fewer errors (at the tradeoff of lesser image quality, some users won't notice or care).

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